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  • Customers like
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    • Friendly1
    • Politely refused to correct error1
  • Customers don't like
    • Customer service8
    • Refund policy3
    • Service3

  • 2 days ago
  • Laptops and Tablets
  • Cedar Springs, Michigan
  • 3
  • REVIEW RATING 3/5

I bought a Dell laptop about a year and 3 months ago with fairly light use. One day, when my computer was loading a browser it just shut off and would not turn on. I took it to the place I had purchased it and it would cost double what the laptop cost me originally to get the motherboard foxed. After a little over a year I should not have to replace the motherboard and pay more than what the... Read more

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  • Jul 10
  • Laptops and Tablets
  • Southfield, Michigan
  • Dell Inspiron 15 Laptop
  • 17
  • REVIEW RATING 4/5

Have a 3 yr.old Dell Inspiron 15 laptop. Used very lightly. One month ago no power. Dell said my warranty was out of date by one month. Wanted to sell me a 70.00 power cord. I bought on online not dell. Laptop works but battery still does not charge. Now dell says it's the battery. Dell wants 169.00. I buy one online still no charging. Now dell says it's the motherboard, new one... Read more

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  • Jun 24
  • Laptops and Tablets
  • Bethlehem, Pennsylvania
  • Dell Xps 15 L501X Laptop
  • 17
  • REVIEW RATING 4/5

I have purchased this item several years ago. I also purchased 5 years warranty. Since then Im having problem with the screen. The screen goes white and starts blinking. I have contacted Dell and they wanted me to sent item to the depot. I had to remove my HDD and or backup all of my files as I warned it will take up to 2 weeks. When they repaired itesm, I used for a while and it gave same error.... Read more

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  • From mobile
  • Dell
  • Jun 10
  • by anonymous
  • #648568

I leased a computer from dell. It was the best space heater during the winter because the fans are worthless. But even more worthless are the entire workstations Add comment

  • Jun 08
  • Laptops and Tablets
  • Laptop
  • 1
  • 1
  • 36
  • REVIEW RATING 5/5

I purchased a laptop from Dell with a backlit keyboard. I chose the specific model because of the backlit keyboard. When the laptop arrived it was the model without a backlit keyboard. I contacted Dell and let them know they shipped the wrong item. Their first response was to inform me I had not ordered the model with the backlit keyboard. I sent them the original order invoice showing them the... Read more

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100% FULL

  • Jun 08
  • Accessories and programs
  • Pune, Maharashtra
  • Dell 1Tb External Hard Drive
  • 45
  • REVIEW RATING 5/5
DELL 2nd hand external hard disk
1 of 3

Firstly dell dont care about customer data. I have purchased Dell 1tb external hard disk in 2013 with stops working in November 2014 with out any physical damage. Dell replaced 1tb external hard disk which too has stopped working in June 2015. After lot of fight dell customer care told me fact about dell external hard disk. Fact is that in replacement they provide hard disk which came for... Read more

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  • Jun 05
  • Laptops and Tablets
  • Ithaca, New York
  • Dell Inspiron 13 7000 Series
  • 1
  • 1
  • 21
  • REVIEW RATING 4/5

I purchased a Dell computer (Dell Inspiron 13 7000 Series i7347-7550sLV 13-Inch Convertible Touchscreen Laptop) on November 27, 2014. At that time, I still have my old computer with me, so I did not use it often. This year, I used it more often and soon found the cursor moved randomly and automatically on the screen, some applications also opened and closed automatically, as if some body else was... Read more

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  • May 18
  • Laptops and Tablets
  • Morris Plains, New Jersey
  • Dell Laptop
  • 44
  • REVIEW RATING 4/5

I was given a Dell Laptop for Christmas 2013. It shipped in January 2014. In March 2015, the mother board died. When I called Dell to inform them that my brand new computer was now a brick, they informed me that my warranty had expired a month earlier. I told them that was an unacceptable answer, that 1 year and 1 month old computers should not have bad mother boards, and that I would like to... Read more

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  • From mobile
  • Dell
  • Apr 17
  • by anonymous
  • #623157

Same thing the exact same thing after 2mos of having the computer my mother board has died give me my money back Dell ..spoke with people in India???was it a scam? Add comment

  • Mar 31
  • Laptops and Tablets
  • Lake Worth, Florida
  • Inspiron 11
  • 29
  • REVIEW RATING 4/5

I bought a Dell Inspiron 11 approximately three months ago. It has had near daily failures. I have worked with their tech service and had three telephone service calls (lasting approximately an hour each) as well as countless emails. We've installed new drivers - we've enabled and disabled devices - only to see the next day bring more crisis, data losses, and failures. My internet connection has... Read more

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