Dell Complaints and Reviews

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Main address: One Dell Way 78682 Round Rock TX
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  • 476+2 mobile complaints
  • $390K claimed losses
  • $812 average
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  • Oct 17
  • Laptops and Tablets
  • Poor Customer Service
  • 7

Bought a Dell i3 for my 50th Birthday, from my Husband. Wanted windows 8.1 to purchase. Initial response from Dell was the usual runaround, passed from person to person, who barely spoke English. When after getting a little mad, got a phone call from someone who could just about understand me, sold me an inspiron i3 with 8gb memory and 1tb harddrive, now on the internet this computer was 469£... Read more

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  • From mobile
  • Dell
  • Sep 30
  • by anonymous
  • #540679

On 9/25/2014 @6pm a request for utensils was request by custom upon employee saying was available.When order was serviced no uteniles, a refund was requested and manager claim I record of my order that I have receipt for and was told ti cintact my bank.The bank states there was no charge to debit card. Add comment


  • Sep 12
  • Laptops and Tablets
  • Spam Emails
  • 1

I clicked unsubscribe link and filled up the forms in several attempts. This should be really a simple one-click procedure. Contacted Dell through chat and they assured me my email was taken off the list. Two weeks later emails still arriving I called customer support and they've repeated the same unsubscribe procedure assuring me it will work this time but it takes **** 3 weeks to take effect... Read more

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  • Sep 08
  • Laptops and Tablets
  • Annoying Emails
  • 3

I have been getting daily spam email from Dell for months. There is no unsubscribe link. The only way to do this is is to call and go through the customer service ***. It took a long time but I did finally get a person with a middle eastern accent who was helpful and handled it cleanly and with no fuss. I'm just pissed about how much of my time it took to stop Dell spam, which I'd never... Read more

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  • Sep 01
  • Laptops and Tablets
  • Software
  • 16

Dell by far is the WORST computer company. Thanks for wasting my life, time and money. I tried for 2 HOURS to open the CD drive. Had tech help and all. Still can't get it. I'm not an *** but this is like a rubik cube. The guy from dell who helped me over the phone was NO help. I had paid for all the software to be included but nothing is there. I will NEVER buy a dell computer again. Apple is... Read more

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  • Aug 26
  • Laptops and Tablets
  • Hickory, North Carolina
  • Dell Laptop Computer
  • 11

The Dell Laptop was use at I bout it in 07/15/2013 and I was told it new and I had a 2 year Warranty from Dell and Dell told me NO WARRANTY ON IT Go too the Store ward I bout it and now Iam geting the runarnd For 2 week It start on 08/14/2014 I need help whit it ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! Read more

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  • Aug 20
  • Laptops and Tablets
  • Westland, Michigan
  • Dell Laptop Computer
  • 1
  • 1
  • 17

Bought a new dell with 8.0 windows. Felt like a cheap computer and it is. After opening and closing as normal a small crack developed at the microphone hole. As time went on the crack got worse. I called dell support. After talking with several people ( who by the way struggled with English ) It was determined that the unit was out of warranty. 60 days old and you're on your own. Lesson... Read more

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  • Aug 14
  • Laptops and Tablets
  • Laptop Repair
  • 12

Called Dell before I sent in the laptop. One CS rep stated she personally would follow my repair from start to finish (she did not do this). Laptop was sent back-- all my research (5 years of PhD) and all my software etc. lost as Dell told me I did not have to back up to replace a fan. After hours of arguing, Dell then suddenly claimed the laptop was not working when it arrived there. A total... Read more

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  • Jul 25
  • Laptops and Tablets
  • Sacramento, California
  • Unavailable Stock Laptop
  • 14

I have OfficeMax store credit more than $600.00 and I want laptop .every time I going office max store his say I don't have in stock . And don't have wear house and not any store . I'm asking him if u don't have stock any singal pices and don't have in wear house . way you given to on ads way you lawe to Costmer . Way you waste every budy time . If you don't have stock don't give to on ads .... Read more

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  • Jul 17
  • Laptops and Tablets
  • Cleveland, Ohio
  • Bad Customer Service
  • 31

First of all I am not one to complain especially online but DELL has truly pissed me off. I ordered a laptop for my son to take to college and was trying to use a $79.00 promotional gift card. After reviewing the order the next day I realized the DELL PROMOTIONAL GIFT CARD was not applied. Now I also need to mention that I got the card because of a previous order that they also screwed up. I... Read more

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