3 strikes and you are out DELL!!!!!

May 4, 2008

Dell complaint by Sidhuey03

Bought my xps m1210 late last year and it seems to be getting real hot on the vent. Dell sent out technicians not once but 3 times to fix it and also argued with the technicians as they did not believe that my notebook was hot (funny stuff that).

I have asked for my money back but instead they want to give me another the new xps 1330 with warranty only lasting for the remainder of my first notebook:(..If I ask for my money back, I have to pay $174 for delivery and 20% cost for restocking for a product they dont sell and me not getting what I paid for. How does this work?????

So, I am still arguing out my with Dells head office in Australia. I want my full refund....

ANY SUGGESTIONS????????

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