Whilst looking at Dell XPS 13 2-in-1 notebooks online, the presales chat pops up and the operator, Vennela tells the machine is in stock. I ask about the active stylus pen and Vennela places me on hold before coming back and confirming it does include a pen. Only when...Read more
I ordered a TV almost 3 months ago, the order was duplicated somehow and Dell sent me 2 tv's, the shipping company returned the 2nd tv and 2 months since Dell received I'm still waiting for a refund to my account, I've called a dozen times and it's the same incredible...Read more
A Dell technician took control of my computer to program in a driver for a docking station and left it totally broke down. This computer was in perfect operating condition with no problems. Then the Dell technician said take it some where a pay to get it fixed. I told...Read more
Mother Board Review
Same thing the exact same thing after 2mos of having the computer my mother board has died give me my money back Dell ..spoke with people in India???was it a scam?
On 9/25/2014 @6pm a request for utensils was request by custom upon employee saying was available.When order was serviced no uteniles, a refund was requested and manager claim I record of my order that I have receipt for and was told ti cintact my bank.The bank states there was no charge to debit card.
Dell Warranty Review
I got my Dell computer last year it has not worked right since I got it parts sent back and forth from Dell that still don't work my warranty is about to run out and the computer is still not working so now I have to send my computer back in again they don't want to give me an extended warranty because they know the computer is faulty so they know its going to break down again so I'm trying to let everybody know to stay away from Dell products...
When you purchase something with Dell they are all over you to help. If you have a problem with an order forget about it. The only customer service that I could get to was in India . I tried chat , email, and calling. They are really nice but have no visibility or...Read more
I have a few things to mention here... I have been SCREWED by Dell 4 times now... After the third time i told my self in 2013, i would never order any thing again (DUE TO THE ORDER PROCESSES & TECH SUPPORT). Well this TV was a good deal and was to good to pass up......Read more
I didn't like
- Customer service
Unfortunately my issue is still not resolved yet. I got more lie from DELL (stands for Deliver Enourmos Lies for Less ). Dell's customer service promised send me $200 eGift cards when I purchased. On Nov 29, 2016 Dell's representative from India under American nick...Read more
I didn't like
- Business ethics and cust service
- It was a cultural shock and a lot of stress
I have about 10 dells computer over the years and they seem to be harder to deal with, flat out lies stated one price said they would send spec. never did call back and stated another amount said I should have purchased it then, ask for supervisor, he would not talk to...Read more
I didn't like
I would never order anything from Dell. I ordered 49 Inch 4K Ultra HD Smart TV - 49UH6030 UHD color silver on Black Friday but the tv I recieved was LG 49UH60 color blavk. When I ask for exchange to the tv I was ordering they said it was out of stock and also I would...Read more
Hmm.. I think I must write this review. I make a lot of bad comments about services on websites. But, this is really different one! I am just too impressed with the DELL support! Seriously this is the best service I ever receive. I have bought a new DELL Laptop last...Read more
- Tech support
I purchased a Dell Inspiron 23.8" All-In-One with Windows 10 Installed in June 2016 from HSN. In July 2016 with not even a month of use I started receiving check disk errors. The computer kept locking up. Was slow and unresponsive. I called Dell because the...Read more
I didn't like
- Worst system ever
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