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I would never order anything from Dell. I ordered 49 Inch 4K Ultra HD Smart TV - 49UH6030 UHD color silver on Black Friday but the tv I recieved was LG 49UH60 color blavk. When I ask for exchange to the tv I was ordering they said it was out of stock and also I would...
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1.6
#968117
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Hmm.. I think I must write this review. I make a lot of bad comments about services on websites. But, this is really different one! I am just too impressed with the DELL support! Seriously this is the best service I ever receive. I have bought a new DELL Laptop last...
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4.8
I liked
  • Warranty
  • Product
  • Tech support
#964545
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I purchased a Dell Inspiron 23.8" All-In-One with Windows 10 Installed in June 2016 from HSN. In July 2016 with not even a month of use I started receiving check disk errors. The computer kept locking up. Was slow and unresponsive. I called Dell because the...
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1.6
I didn't like
  • Worst system ever
#957124
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I was planning to order 49" LG TV from DELL for my son who is in US military. On Nov 8, 2016 around 10:40 am I contacted DELL.com to put an order. A person on the other side from call center in India collected information and assured me that everything is done. But...
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1.0
I didn't like
  • It was a cultural shock and a lot of stress
#952272
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Bought a Dell 5559 laptop, which proved to have a defective keyboard laptop. The backlight cannot be turned off. Was on the phone with "customer service" in India for nearly 2 hours. Finally gave up because the guy put me on hold for half an hour and never came back....
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1.0
I didn't like
  • Company obviously dodging warranty service
#949853
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I'm in a bad spot Ordered Dell PC from FingerHut basically rent to own. First month system couldn't even type at times. Second month worse tried system restore. Wiped system including backup bootup. Won't start . called Dell = they don't care. FingerHut told me return...
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Anonymous
Anonymous

I am the author. This is was resolved by FingerHut.Terribly disappointed in Dell. When I first saw their commercials as a kid and it seemed all my classmates had one -- I wan...

Anonymous
Kat357

Instead of going through FH and getting DELL neither believe in purchase refurnished less expensive and with WARRANTIES- plural1 year on hardware AND1 year on software...http:...

1.1
#945989
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dell support is terrible. it has been transferred to India. they are clueless and could careless. If you need a part, your success in getting it depends on who you encounter. you could call the same number and get different results each time. I was told the part was...
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2.6
#941374
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we bought two dell laptops direct from dell company,one of them is: Inspiron 1545, intell pentium du al core T4400,2.2GHz 800 MHz 1M L2cach.only one person used iy and it gives multiple problems.after the hard drive was failed we bought three times new western digital...
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1.0
I liked
  • I was coned riped off lied to false addvertsment
  • Fooling customers
I didn't like
  • Product nor customer service
#937133
Reply to reviews
I am a long time Dell customer and have been happy with the computers. This was my first experience with customer service and now it may be my last as I look for another company to receive my business. My laptop keyboard suddenly stopped working. After hours of...
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h.kitchener
h.kitchener

You might wish to take a look at the following link regarding problems in win 10 updates:http://pcsupport.about.com/od/system-security/a/fix-problems-caused-by-windows-updates...

2.9
#932796
Reply to reviews
I bought a Dell computer. It was defective the day I bought it. Dell claimed its warranty had ended before it was even purchased. I had to prove it before they would take it back. I sent it back and got it back still defective. I requested Dell buy it back from me...
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1.3
I liked
  • Emailed me to send the unit back
I didn't like
  • Dill did not email me that the unit had been shipped back to me
  • Customer service tried to cheat me out of my warranty
  • Failed to fix the computer
#932122
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