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dell support is terrible. it has been transferred to India. they are clueless and could careless. If you need a part, your success in getting it depends on who you encounter. you could call the same number and get different results each time. I was told the part was...
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2.6
#941374
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we bought two dell laptops direct from dell company,one of them is: Inspiron 1545, intell pentium du al core T4400,2.2GHz 800 MHz 1M L2cach.only one person used iy and it gives multiple problems.after the hard drive was failed we bought three times new western digital...
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1.0
I liked
  • I was coned riped off lied to false addvertsment
  • Fooling customers
I didn't like
  • Product nor customer service
#937133
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I am a long time Dell customer and have been happy with the computers. This was my first experience with customer service and now it may be my last as I look for another company to receive my business. My laptop keyboard suddenly stopped working. After hours of...
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h.kitchener
h.kitchener

You might wish to take a look at the following link regarding problems in win 10 updates:http://pcsupport.about.com/od/system-security/a/fix-problems-caused-by-windows-updates...

2.9
#932796
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I bought a Dell computer. It was defective the day I bought it. Dell claimed its warranty had ended before it was even purchased. I had to prove it before they would take it back. I sent it back and got it back still defective. I requested Dell buy it back from me...
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1.3
I liked
  • Emailed me to send the unit back
I didn't like
  • Customer service tried to cheat me out of my warranty
  • Failed to fix the computer
  • Dill did not email me that the unit had been shipped back to me
#932122
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My 9/23/16 letter to Dell, Inc. CEO Michael Dell reads, in part, as follows: 1. On 7/25/16, three days after un-boxing and connecting up my new Dell XPS 8900 computer the Motherboard crashed. 2. A 2nd Motherboard was installed on 7/28/16 by Technician Brian Geraud....
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#926739
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If Dell advertises a sale on a laptop for the start of the school year, I kind of expect that when I order it online, I will get the product at the time the confirmation email said I will. Well, not only did I not get it at the specified date, I didn't get it at all....
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Anonymous
Anonymous

I am going through an exact same problem with you, I am as confused as you are. helpless kinda of. I actually ordered an Inspiron 11 3000 series for smart shipping within 4-5 ...

1.7
#922172
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I guess posting here is cheaper than therapy. My story is that my computer stopped charging for the 2nd time since I bought it in Oct 2015. The first time after going through a very long process, I was sent a new charger / power cord. About 6 months later the...
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1.5
#918228
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I bought a Dell Inspiron 5552 laptop in October 2015. It failed in December 2015. I sent it back to Dell and they fixed it. My laptop failed once again in July 2016. I sent it back to Dell again. This time it took them 2 weeks to fix it. The laptop is not completely...
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#915813
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Dell keeps on sending advertising material to a named person at my company, but when I call them (customer service) and tell them no such person here and to please stop sending the material I get a promise that is will no longer be sent. They lied. Three months later...
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Anonymous
Anonymous

Got another one from them. Will anyone at Dell do anything to stop them?

2.0
I liked
  • Not much
#898251
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I'm sorry to see that so many other people are having the same sort of frustration with Dell that I have been having. I did find a great blog with some suggestions about what you can do to actually get Dell's attention: dellscomplaint.blogspot.com. Basically they...
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Anonymous
Anonymous

has there been any improvement in Dell experience or is it the same? I had bought a laptop once however, i felt the wait time on phone seems to be high

Anonymous
Anonymous

hi, Are you using dell system or laptop ? if your gonna any problem with technical, don't bother about that just ping me a call to this customer care number 1800 315 8369 del...

1.0
I didn't like
  • Sold defective product
#897643
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