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it started with soft ware department calling to say that they where closing their deptment. and that they where refunding everyone there money back. to et your refund you had to go online and open up your bank account. they don,t even ask for your acct num. they...
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Company wrote 0 public responses to the review from Mar 01.
Anonymous
Harry8227

Hi...well I bought an inspirion 3668, brought it home and was going to put two more drives in it. So I opened it up and found this stupid *** computer only at a 240 watt power...

#1200791
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I bought a Dell Inspiron 15 5000 series laptop at the end of April 2017 and I had to send the computer back to Dell in October to have the Fan, Heatsink, and Main Logic Board replaced. When they sent me the computer back, I contacted them and explained that my computer...
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Company wrote 0 private or public responses to the review from Nov 22, 2017.
#1136008
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I purchased a Dell laptop, I will NEVER by anything else made by Dell. This laptop upgrades when ever it wants to even tho I put in to let me decide, It can be at any time no matter if you shut off upgrades. It is then slowed down so much it takes up to 5min. to reload...
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Company wrote 0 private or public responses to the review from Jan 22.
1.9
#1173872
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Every time I have to call customer service Horrendous customer service same problem exists when I have to enter again. It takes Dell somewhere between 2 to 4 hours to fix then it does not get fixed. I do not know what to say. I have run out of all the energy just with...
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Company wrote 0 private or public responses to the review from Jan 21.
1.0
I liked
  • Fast delivery
I didn't like
  • Horrendous customer serevicd
#1173637
Reply to reviews

A Tom's Guide complaint about Dell in 2015 asked, "Is DELL's customer service as bad as they say?" I couldn't say for sure but I can tell you its really bad right now. We're talking about a company that will do most anything to avoid making good on its warranty. See...
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Company wrote 0 private or public responses to the review from Nov 07, 2017.
WellSchooledCritic
WellSchooledCritic

So far there has been no response to the issues I raise in my review. The very same things that I brought to the attention of DELL President michael_dell@dell.com and Vice Pre...

1.5
I liked
  • What the promotional literature said
#1127551
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I ordered a Inspiron. Dell e-mailed me that the order was received so they had my e-mail. When the computer didn't come, I tried to track my order and then found out that there was a problem with my order. They never e-mailed me about this. I called the number that was...
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Company wrote 0 public responses to the review from Feb 05.
1.0
I didn't like
  • Customer service was horrible
#1183384
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I purchased a new Dell computer for a relatives Christmas present and had it shipped to him during the first couple of weeks in December. We also ordered an additional 4 GB's module thinking we could add that to the 4 in the new laptop. I was unable to make it down...
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Company wrote 0 public responses to the review from Jan 18.
1.0
#1171967
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Very bad experience By phone . I ordered a laptop at sale price as a christmas present for my gradaughter. I provided all info including credit card info. Did not get email cinfirmation after 1/2 hour called company ,after being switched to multiple people with English...
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Company wrote 0 private or public responses to the review from Nov 15, 2017.
1.0
Product
I didn't like
  • Lying cheating advertising
#1131993
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I bought an Inspirion 3668. brought it home and opened it to put in a second drive, except there is no space for a second drive, the power plug for the dvd is non standard the power supply is non standard everything about this thing is absolutely horrible, no windows...
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Company wrote 0 private or public responses to the review from Dec 18, 2017.
#1150919
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I had a 12 month lease for the Office 365 product. I decided not to renew because of other issues. The only option I had was to cancel the day I submitted the request. Dell cheated me out of one month of the lease. I paid for 0ne years lease. But, Dell took it away....
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Company wrote 0 public responses to the review from Nov 17, 2017.
Anonymous
Smitty

Cancelling anything is one of the few pleasures left in this century.I've always enjoyed walking away from things that irritate me.Be polite, truthful and firm.You have not be...

2.0
I didn't like
  • Cancelling my lease that i paid for
#1132822
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