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Dell keeps on sending advertising material to a named person at my company, but when I call them (customer service) and tell them no such person here and to please stop sending the material I get a promise that is will no longer be sent. They lied. Three months later...
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Anonymous
Anonymous

Got another one from them. Will anyone at Dell do anything to stop them?

2.0
I liked
  • Not much
#898251
Reply to reviews
I'm sorry to see that so many other people are having the same sort of frustration with Dell that I have been having. I did find a great blog with some suggestions about what you can do to actually get Dell's attention: dellscomplaint.blogspot.com. Basically they...
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Anonymous
Anonymous

has there been any improvement in Dell experience or is it the same? I had bought a laptop once however, i felt the wait time on phone seems to be high

Anonymous
Anonymous

hi, Are you using dell system or laptop ? if your gonna any problem with technical, don't bother about that just ping me a call to this customer care number 1800 315 8369 del...

1.0
I didn't like
  • Sold defective product
#897643
Reply to reviews
I am done with Dell computers. I really like their keyboards but their customer service has become abysmal. I cannot get service on a laptop under an extended service agreement because they have my part on back order for two months now. So I have to use my backup...
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2.8
#895474
Reply to reviews
Tried 3 times to talk to someone in customer service about a faulty toner cartridge..after insisting I speak with a manager, I was cut off. 2.5 hours of phone time and the brand new item still does not work. Since I purchased directly from Dell I assumed matters would...
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1.0
I didn't like
  • Product
#895351
Reply to reviews
In July 2016 I bought a new Dell Desktop Inspiron 7000 with "premium tech support" After my personal computer guy installed the machine for me everything was working. Next day I went to Outlook and got a POP UP that said the program was not supported by the product. ...
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2.5
#894126
Reply to reviews

I just want to let you know that my computer as, of now is working fine. But I have to bring this to your attention. When you file a complaint against Dell they will get the computer back right. Then, later on in the future they will start messing with it again. I have...
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1.0
I didn't like
  • Messing with my computer
#893041
Reply to reviews
After purchasing a Dell Latitude E5270 laptop which arrived DOA!! The notebook arrived with two major faults and arrived several weeks late. Be careful of the lead-times they tell you! For the past month I’ve been trying to receive my original payment back for this...
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1.4
Camberley, England
I didn't like
  • Amount of lies from dell employees
#889614
Reply to reviews
If you ever have a problem with Dell, send a note to Henryetta_Wells@Dell.com. She gets things fixed in a hurry. It's hard to get everything you need from customer service but this lady is a saint and can fix just about any problem you have with anything at Dell. I...
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#886216
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I purchased a Dell computer/printer combo about one and a half years ago. I have had constant problems, especially with the printer. I have been making the regular required monthly payments since purchase and yet with my monthly payment, the interest is as much or more...
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1.7
I didn't like
  • Customer support - rude and ineffective
#885689
Reply to reviews
Purchased over one year ago with all the upgrades. Hard drive went out. Battery went out. Dell replaced the hard drive but no reimbursement for tec people to transfer everything. They would not even talk about the battery, which was never in use. This machine is...
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#885340
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