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I would never purchase from Dell again. They charged me twice for one laptop (this is a common mistake they make, just Google it), I made them aware of their error on the day they made it however that was more than two weeks ago now and they still haven't reimbursed me...
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Company wrote 0 private or public responses to the review from Oct 24, 2017.
1.2
#1120023
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Abhiram, Wow! So we bought a computer that has NEVER WORKED CORRECTLY and, after having tried to endlessly "fix" this laptop per Dells direction, we are now out of warranty?? What the *** did we pay for here? Totally unbelievable that a company as big as Dell cannot...
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Company wrote 0 private or public responses to the review from Sep 07, 2017.
1.6
#1097932
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Dell computers is a rip off. My daughters $900 gaming laptop worked great- until 1 day after the warrenty expired. She hadn't even been using it a year. When you call Dell about all they can talk about is your warrenty and they do nothing but try to extort more money...
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Company wrote 0 public responses to the review from Nov 29, 2017.
1.0
#1139342
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Dell - Horrible

Ordered laptop, they cancelled after claiming to have problem with my payment method . Instead of sending me cancellation email, they sent an email saying it went through. I wanted it cancelled because I no longer trust them. Will be watching credit card. Worried about being scammed.
Company wrote 0 public responses to the review from Nov 17, 2017.
#1133262
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Dell - Advertising dropbox

Dell advertises DROPBOX. A place to drop photos. Dell is to great to advertise such a company that won't give free trials but advertises they will. Point phone at your computer and wait. LOL. I did that?. I was so mad til I relised the problem. I was trying to see how good it was before suscribing. Jokes on Me. Makes DELL look bad.
Company wrote 0 public responses to the review from Nov 01, 2017.
4.6
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1124248
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Dell buys back the stock i had them without my permission i am told it is perfectly legal.I l lost $900 i couldnt afford to lose.Big mike dell makes 2.4 million Glad i could help him with that! I would think they would have enough class to let a stock holder at least...
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Company wrote 0 public responses to the review from Oct 26, 2017.
Anonymous
rak

Like what just telling it like it is

Anonymous
Anonymous

Something significant is missing from this story.

#1120830
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I was contacted by Dell Service Tech to see how my computer was working. He had all my personal information about this lap top computer and about myself. I had talked to this guy back in July, 2017 to check on my computer. When he called my computer was locked up...
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Company wrote 0 public responses to the review from Sep 29, 2017.
h.kitchener
h.kitchener

He wasn't with Dell. You were scammed, as I am sure you realize. You have learned a lesson, altho it has cost you $300. This is how we learn.

#1108168
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Actual Email... Dell Support, My daughter returned to her second year of college this week, and just two short days into classes, her computer has crashed, yet again, no fewer than six times. This is extremely frustrating and somewhat unbelievable from a brand new,...
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Company wrote 0 private or public responses to the review from Aug 30, 2017.
2.0
I liked
  • Quality of product
#1094586
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Dell - Customer service???

I just had yet another frustrating experience with dell. I don’t know where it is acceptable in any company to be hung up on by 2 different reps. Also when you want to send a formal letter of complaint there isn’t any email that you can write. I am finally done with this company and I am going to share this with everyone I know. —
Company wrote 0 public responses to the review from Oct 08, 2017.
#1112134
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Dell - Broken promises in the sales process
Dell - Broken promises in the sales process
Whilst looking at Dell XPS 13 2-in-1 notebooks online, the presales chat pops up and the operator, Vennela tells the machine is in stock. I ask about the active stylus pen and Vennela places me on hold before coming back and confirming it does include a pen. Only when...
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Company wrote 0 private or public responses to the review from Jan 09, 2017.
LadyScot
LadyScot

Dell builds computers to customer specification. That is why it you have two choices on the pages: ADD TO CART or CUSTOMIZE AND BUY.Now, you will also note that they also say ...

#987858
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