Dell - Alienware Graphics Amplifier GTX 970 Bundle didn't include the GTX 970

I was waiting for a sale to purchase an Alienware Graphics Amplifier and when I saw it was bundled with a GeForce GTX 970 I decided to pull the trigger. Great deal!

Except the bundle was no bundle at all, only the Amplifier was shipped. I was told by support that it doesn't come with a graphics card and they could offer me a refund.

No attempt to give me what I originally purchased. I did eventually plan on buying a Graphics Amplifier, but was waiting for a sale and would have continued waiting if I knew that this was a bait-and-switch scam. The offer of the amplifier with a graphics card actually got me to purchase the amplifier, so it worked.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Discounts and Special Offers
Product or Service Quality
Diversity of Products or Services
Advertised vs Delivered
Delivery Service
Style and Design
Ease of Use
Exchange, Refund and Cancellation Policy
Value for money
Price Affordability

  • What I liked
      No items
  • What I disliked
    • Did not get what advertised

Reason of review:
Not as described
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Alienware Graphics Amplifier Gtx 970 Bundle
Review category
review #862171 by

Author wants to be contacted by the company. Learn more

Had an experience with Dell? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Dell. However, many companies do monitor reviews on our site.

You were reading a complaint about Dell.
Filing a new complaint about