ordered a laptop. had issues with wifi. called customer care. they told this laptop does not have service tag number which could be a stolen laptop. I was surprised to hear that. thankfully it was just a week i purchased. contacted customer service to complain. after...Read more
I contacted Dell Canada Support as my Laptop is not powering up, and when I spoke with the tech support he asked me few questions to assess my Laptop damage and based on that he informed me that my laptop motherboard is damaged and I need to pay 405$ to fix it. I asked...Read more
I ordered a Laptop computer on Feb 28 with the following order # 2/22/2017 2005742874461 Delivered 3/3/2017 (Delivered) BASE,NBK,BTX,INS,5765 191094134 My product came on March 03. Upon receipt of the computer, I verified all the components. The Video Card memory had...Read more
Dell Inspiron 1545 Laptop Review
I bought two laptops direct from dell company. One is dell inspiron 1545. Date of purchase 04-20-2010.my stuff last me many years since I handle it with tender loving care. But after having multiple problems and changed 3 new western digital hard drives. We recommend not to buy any dell products. Dell send viruses to damage all our hard drives and want us to buy another new lap top
Dell XPS 15 Laptop Review
Xps 15 broken when I opened box. Horrible customer service. I put the Microsoft word on the computer. Won't get that back. Takes forever to speak to someone, they connect u to someone else. Total joke. Buy Apple. Dell is just a huge joke.
Microsoft Xbox One Review
I thought I order x box one and agame halo5 and two figure ring. Thats not what I order and I send it back January 6 2016 . I'm still waiting for my money be back on my card . not here yet money. Need it bad now .
Microsoft Xbox One Review
Yes I order a box one got one game two toys . need it back and been waiting for my re fund get my money back need back . they are not takingthere time on this. Help me pplease need my money back.
My Business purchased a new Dell Precision 5510 in March of 2107. Received the invoice from Dell Finance well before the machine arrived. I financed it knowing once they are paid everything goes through India for Customer support. Well The first machine has a bad...Read more
I ordered three pieces from Dell, a desk top computer, monitor and keyboard. After 2 weeks the keyboard showed up with no explanation as to the other parts. Contacted Dell, "order is on it's way" Two weeks later get 3 e-mails order is shipped then 4 e-mails saying...Read more
bought this laptop in august 2016 and it has died twice. motherboard and power supply changed twice. just died again, customer service is in India and no speakky the English. took 65 minutes to ask four questions that asked the same thing. mailed it back again and now...Read more
The worst support ever If you have a dell don't buy on site support The make you ship it in and support is from India with people that cause more problems to your computer I can't contact Dell in Texas or any other us city all us numbers divert to India and they will...Read more
My XPS 8900 Dell Desktop has a set of mysterious problems that Dell can't do anything about. It often won't "wake up" after sleeping and needs to be powered down to restart; the monitor sometimes freaks out, flashing on and off till the computer is powered down; the...Read more
- Politeness of technicians
I didn't like
- Repeated ineffective attempts to correct my problem
The worst product/customer service experience I've had since the front wheel fell off my Fiat. Laptop is 9 months old. It worked properly for 6. I've spent the remaining 3 months haggling on the phone, continually downloading the same operating program, being told to...Read more
In my experience, Dell will sell you a defective computer, promise to make repairs, as is demanded in their own warranty, and then continue to return a broken computer to you. I have spent hours on the phone troubleshooting with countless representatives, been lied to...Read more
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