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My XPS 8900 Dell Desktop has a set of mysterious problems that Dell can't do anything about. It often won't "wake up" after sleeping and needs to be powered down to restart; the monitor sometimes freaks out, flashing on and off till the computer is powered down; the...
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h.kitchener
h.kitchener

I assume you have Windows 10. If you upgraded from Win 7, then you made a mistake, mate. You can go back to Win 7, you know. If Win 10 came with your machine, you need to do s...

3.5
I liked
  • Politeness of technicians
I didn't like
  • Repeated ineffective attempts to correct my problem
#1011732
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The worst product/customer service experience I've had since the front wheel fell off my Fiat. Laptop is 9 months old. It worked properly for 6. I've spent the remaining 3 months haggling on the phone, continually downloading the same operating program, being told to...
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Anonymous
Anonymous

Did you not contact Dell regarding it? After all its a new order right? Does not seem to be a good order experience!

Anonymous
Anonymous

Overall Dell is know to have a good customer service by off late things have been changing and a lot of negativity is surrounding their customer service and order experience t...

1.6
#1006763
Reply to reviews
In my experience, Dell will sell you a defective computer, promise to make repairs, as is demanded in their own warranty, and then continue to return a broken computer to you. I have spent hours on the phone troubleshooting with countless representatives, been lied to...
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1.0
I didn't like
  • Refusal to make repairs under warranty
  • Customer support - lies
  • Sells faulty hardware
#1004439
Reply to reviews

Microsoft Xbox One Review

Dell
#775790
I thought I order x box one and agame halo5 and two figure ring. Thats not what I order and I send it back January 6 2016 . I'm still waiting for my money be back on my card . not here yet money. Need it bad now .
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Microsoft Xbox One Review

Dell
#775738
Yes I order a box one got one game two toys . need it back and been waiting for my re fund get my money back need back . they are not takingthere time on this. Help me pplease need my money back.
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Dell Inspirion Laptop Review

Dell
#722636
2.3
Inspiron purchased in June. Motherboard died and was replaced in mid-late-September. Then it kept freezing and crashing. Dell replaced the hard drive. The problem persisted. Now they want to replace the motherboard again. Surely all that costs more than a replacement? Ridiculous. Glad it's my work computer and I'll nevet buy a Dell for myself
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Computer Review

Dell
#648568
1.0
I leased a computer from dell. It was the best space heater during the winter because the fans are worthless. But even more worthless are the entire workstations
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I bought this Laptop for my children to do schoolwork. Advertised as 32 gigs which I thought would be big enough. A week after using it I get a message saying low disk space. Dell tells me that the 31 gig is part of the motherboard so I would need an external drive to...
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1.0
#1003886
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Hi there, I bought a Dell Laptop brand new last year and have been trying for months to get them to fix it with no luck. They have finally identified that the machine is faulty, the want to refurbish it I want a brand new replacement, the saga continues. I really just...
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I liked
  • Social media service
I didn't like
  • Service and product
  • Product
  • Holland winfield
Reply to reviews
My Dell MFC (purchased 12/2015) stopped feeding documents correctly in the scanner a few weeks after warranty expired in 12/2016. Seems like the DADF roller is not coming down 4 out of 5 times to pull the paper in. So, now having to use my 5 year old Brother MFC to...
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2.8
#993189
Reply to reviews
**** NIGHTMARE CUSTOMER SERVICE IN INDIA **** I purchased a Dell laptop directly from the company's website using my Dell preferred charge account. When filling in the shipping information, there were not enough lines to put all the information I needed in there. Since...
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LadyScot
LadyScot

They had it shipped back to them because they could not verify that you were you. Dude, have you been living under a rock? Fraud is rampant in this country.

1.4
#987891
Reply to reviews
Dell - Broken promises in the sales process
Dell - Broken promises in the sales process
Whilst looking at Dell XPS 13 2-in-1 notebooks online, the presales chat pops up and the operator, Vennela tells the machine is in stock. I ask about the active stylus pen and Vennela places me on hold before coming back and confirming it does include a pen. Only when...
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LadyScot
LadyScot

Dell builds computers to customer specification. That is why it you have two choices on the pages: ADD TO CART or CUSTOMIZE AND BUY.Now, you will also note that they also say ...

#987858
Reply to reviews
I ordered a TV almost 3 months ago, the order was duplicated somehow and Dell sent me 2 tv's, the shipping company returned the 2nd tv and 2 months since Dell received I'm still waiting for a refund to my account, I've called a dozen times and it's the same incredible...
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1.0
Product
I didn't like
  • Everything
#984189
Reply to reviews
A Dell technician took control of my computer to program in a driver for a docking station and left it totally broke down. This computer was in perfect operating condition with no problems. Then the Dell technician said take it some where a pay to get it fixed. I told...
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1.0
I liked
  • Very bad
#974172
Reply to reviews