I own a Dell Computer. A year ago, I signed up for their "Concierge Service" -- which is a prepaid technical support service. I renewed the service a few weeks ago. After that, I had a technical problem and called Dell on a Sunday. After several hours, Dell was unable...Read more
Dell computers is a rip off. My daughters $900 gaming laptop worked great- until 1 day after the warrenty expired. She hadn't even been using it a year. When you call Dell about all they can talk about is your warrenty and they do nothing but try to extort more money...Read more
I bought a Dell Inspiron 15 5000 series laptop at the end of April 2017 and I had to send the computer back to Dell in October to have the Fan, Heatsink, and Main Logic Board replaced. When they sent me the computer back, I contacted them and explained that my computer...Read more
Dell - Horrible
Ordered laptop, they cancelled after claiming to have problem with my payment method . Instead of sending me cancellation email, they sent an email saying it went through. I wanted it cancelled because I no longer trust them. Will be watching credit card. Worried about being scammed.
I had a 12 month lease for the Office 365 product. I decided not to renew because of other issues. The only option I had was to cancel the day I submitted the request. Dell cheated me out of one month of the lease. I paid for 0ne years lease. But, Dell took it away....Read more
I didn't like
- Cancelling my lease that i paid for
Very bad experience By phone . I ordered a laptop at sale price as a christmas present for my gradaughter. I provided all info including credit card info. Did not get email cinfirmation after 1/2 hour called company ,after being switched to multiple people with English...Read more
I didn't like
- Lying cheating advertising
A Tom's Guide complaint about Dell in 2015 asked, "Is DELL's customer service as bad as they say?" I couldn't say for sure but I can tell you its really bad right now. We're talking about a company that will do most anything to avoid making good on its warranty. See...Read more
- What the promotional literature said
Dell - Advertising dropbox
Dell advertises DROPBOX. A place to drop photos. Dell is to great to advertise such a company that won't give free trials but advertises they will. Point phone at your computer and wait. LOL. I did that?. I was so mad til I relised the problem. I was trying to see how good it was before suscribing. Jokes on Me. Makes DELL look bad.
Dell buys back the stock i had them without my permission i am told it is perfectly legal.I l lost $900 i couldnt afford to lose.Big mike dell makes 2.4 million Glad i could help him with that! I would think they would have enough class to let a stock holder at least...Read more
I would never purchase from Dell again. They charged me twice for one laptop (this is a common mistake they make, just Google it), I made them aware of their error on the day they made it however that was more than two weeks ago now and they still haven't reimbursed me...Read more
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