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**** NIGHTMARE CUSTOMER SERVICE IN INDIA **** I purchased a Dell laptop directly from the company's website using my Dell preferred charge account. When filling in the shipping information, there were not enough lines to put all the information I needed in there. Since...
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LadyScot

LadyScot They had it shipped back to them because they could not verify that you were you. Dude, have you been living under a rock? Fraud is rampant in this country.

1.4
#987891
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Dell - Broken promises in the sales process
Dell - Broken promises in the sales process
Whilst looking at Dell XPS 13 2-in-1 notebooks online, the presales chat pops up and the operator, Vennela tells the machine is in stock. I ask about the active stylus pen and Vennela places me on hold before coming back and confirming it does include a pen. Only when...
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LadyScot

LadyScot Dell builds computers to customer specification. That is why it you have two choices on the pages: ADD TO CART or CUSTOMIZE AND BUY.Now, you will also note that they also say ...

I ordered a TV almost 3 months ago, the order was duplicated somehow and Dell sent me 2 tv's, the shipping company returned the 2nd tv and 2 months since Dell received I'm still waiting for a refund to my account, I've called a dozen times and it's the same incredible...
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1.0
Product
#984189
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Microsoft Xbox One Review

#775790
I thought I order x box one and agame halo5 and two figure ring. Thats not what I order and I send it back January 6 2016 . I'm still waiting for my money be back on my card . not here yet money. Need it bad now .
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Microsoft Xbox One Review

#775738
Yes I order a box one got one game two toys . need it back and been waiting for my re fund get my money back need back . they are not takingthere time on this. Help me pplease need my money back.
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Dell Inspirion Laptop Review

#722636
2.3
Inspiron purchased in June. Motherboard died and was replaced in mid-late-September. Then it kept freezing and crashing. Dell replaced the hard drive. The problem persisted. Now they want to replace the motherboard again. Surely all that costs more than a replacement? Ridiculous. Glad it's my work computer and I'll nevet buy a Dell for myself
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Computer Review

#648568
1.0
I leased a computer from dell. It was the best space heater during the winter because the fans are worthless. But even more worthless are the entire workstations
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A Dell technician took control of my computer to program in a driver for a docking station and left it totally broke down. This computer was in perfect operating condition with no problems. Then the Dell technician said take it some where a pay to get it fixed. I told...
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1.0
I liked
  • Very bad
#974172
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When you purchase something with Dell they are all over you to help. If you have a problem with an order forget about it. The only customer service that I could get to was in India . I tried chat , email, and calling. They are really nice but have no visibility or...
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2.5
I didn't like
  • Customer service
#973796
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I have a few things to mention here... I have been SCREWED by Dell 4 times now... After the third time i told my self in 2013, i would never order any thing again (DUE TO THE ORDER PROCESSES & TECH SUPPORT). Well this TV was a good deal and was to good to pass up......
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1.0
I didn't like
  • Customer service
#973772
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Unfortunately my issue is still not resolved yet. I got more lie from DELL (stands for Deliver Enourmos Lies for Less ). Dell's customer service promised send me $200 eGift cards when I purchased. On Nov 29, 2016 Dell's representative from India under American nick...
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1.0
I didn't like
  • It was a cultural shock and a lot of stress
  • Business ethics and cust service
#971570
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I have about 10 dells computer over the years and they seem to be harder to deal with, flat out lies stated one price said they would send spec. never did call back and stated another amount said I should have purchased it then, ask for supervisor, he would not talk to...
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1.7
I liked
  • Pissed
I didn't like
  • Lied
#968355
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I would never order anything from Dell. I ordered 49 Inch 4K Ultra HD Smart TV - 49UH6030 UHD color silver on Black Friday but the tv I recieved was LG 49UH60 color blavk. When I ask for exchange to the tv I was ordering they said it was out of stock and also I would...
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1.6
#968117
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Hmm.. I think I must write this review. I make a lot of bad comments about services on websites. But, this is really different one! I am just too impressed with the DELL support! Seriously this is the best service I ever receive. I have bought a new DELL Laptop last...
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4.8
I liked
  • Tech support
  • Warranty
  • Product
#964545
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