Contact Dell

Phones:

Alienware:

  • (800) 254-3692 7am - 11pm CST

Automated Order Status:

  • (800) 433-9014

Home Users - Fee Based Out of Warranty:

  • (800) 288-4410 7am - 12 am CST

Home Users - Fee Based software support:

  • (866) 795-5597 24/7

Home Users – Premium Support & Premium Support Plus:

  • (800) 624-9896 24/7

Home/Consumer Customer Support:

  • (800) 624-9897

Large Enterprise & Public Sector basic support:

  • (800) 456-3355

Member Purchase Program:

  • (800) 695-8133

Mobile Devices (Phones) & Tablets:

  • (800) 308-3355 24/7

Monitor Support:

  • (866) 618-2044 24x7

ProSupport contracts (includes ProSupport powered by Copilot):

  • (866) 362-5350 24/7

ProSupport Plus contracts (includes ProSupport powered by Copilot):

  • (855) 305-9057

Small Business (1-499 employees) basic support:

  • (800) 822-8965

does not support this feature.

Currently you can call only US numbers.

Social Networks:
Mailing Address:
Dell Marketing L.P.
One Dell Way
Round Rock, TX 78682
Other info:
You need to have your order number ready before calling. Mon-F 7am-7pm; Sat-sun Closed
Show
Edit Business Info
Show

About Dell

Top 5 Likes about Dell

Product, Quality of product, Politely refused to correct error, Pissed, Old dell laptop

Top 5 Dislikes about Dell

Customer service, Service and product, Service, Product, Worst customer service

Summary

Dell EMC. is a multinational computer technology company. It was founded by Michael Dell in February 1984. Its headquarters is based Round Rock, Texas, United States. It was formally known as Dell Inc. But in September 2016 Dell Inc. merged with EMC Corporation? And now it is Dell EMC. Both companies are subsidiaries of Dell Technologies. Dell manufactures, repairs, supports, and sells the following products: computers, servers, peripherals, smart phones, and televisions. Featured Dell’s brands are Dell Electronic Media Records Solutions, Dell Compellent, Venue, n Series, EqualLogic, and many more. There are Dell facilities in Austin (TX), Peoria (IL), Hillsboro (OR), Bowling Green (KT), and Miami (FL). The company specializes in "build-to-order" and "configure to order" solutions.

Dell reviews and complaints

Dell is ranked 287 out of 2422 in Appliances and Electronics category

Area Served

USA

Payment Methods

American Express

Edit Description
Show

Where Reviews Came From

Dell Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Dell to

Lenovo
Lenovo
186 reviews
1.5
Compare
Apple
Apple
394 reviews
1.9
Compare
Toshiba
Toshiba
227 reviews
1.5
Compare
Asus
Asus
242 reviews
1.6
Compare
Acer
Acer
80 reviews
1.5
Compare
Geek Squad
Geek Squad
508 reviews
1.4
Compare
Staples
Staples
767 reviews
1.7
Compare

Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

Show

Products and Services Sold by Dell

Write a review
Do you have something to say about Dell? What happened? What can we help you with?
Submit review Don't show this popup