Dell Contact Information

Toll-Free Number:

  • (800) 624-9896 24/7


  • (800) 254-3692 7am - 11pm CST

Automated Order Status:

  • (800) 433-9014

Home Users - Fee Based Out of Warranty:

  • (800) 288-4410 7am - 12 am CST

Home Users - Fee Based software support:

  • (866) 795-5597 24/7

Home Users – Premium Support & Premium Support Plus:

  • (800) 624-9896 24/7

Home/Consumer Customer Support:

  • (800) 624-9897

Large Enterprise & Public Sector basic support:

  • (800) 456-3355

Member Purchase Program:

  • (800) 695-8133

Mobile Devices (Phones) & Tablets:

  • (800) 308-3355 24/7

Monitor Support:

  • (866) 618-2044 24x7

ProSupport contracts (includes ProSupport powered by Copilot):

  • (866) 362-5350 24/7

ProSupport Plus contracts (includes ProSupport powered by Copilot):

  • (855) 305-9057

Small Business (1-499 employees) basic support:

  • (800) 822-8965

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Summary of Dell Customer Service Calls

Social Networks:
Mailing Address:
Dell Marketing L.P.
One Dell Way
Round Rock, TX 78682
Other Info:
You need to have your order number ready before calling. Mon-F 7am-7pm; Sat-sun Closed
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Dell Rating Stats

1.7 out of 5 stars
based on 162 reviews
See all 704 reviews reviews

Rating stats

  1. 85 reviews
  2. 49 reviews
  3. 22 reviews
  4. 1 review
  5. 5 reviews

Rating trend

About Dell

Top 5 Likes about Dell

Product, Having a laptop, Quality of product, Politely refused to correct error, Pissed

Top 5 Dislikes about Dell

Customer service, Worst customer service, Service and product, Service, Product


Dell EMC. is a multinational computer technology company. It was founded by Michael Dell in February 1984. Its headquarters is based Round Rock, Texas, United States. It was formally known as Dell Inc. But in September 2016 Dell Inc. merged with EMC Corporation? And now it is Dell EMC. Both companies are subsidiaries of Dell Technologies. Dell manufactures, repairs, supports, and sells the following products: computers, servers, peripherals, smart phones, and televisions. Featured Dell’s brands are Dell Electronic Media Records Solutions, Dell Compellent, Venue, n Series, EqualLogic, and many more. There are Dell facilities in Austin (TX), Peoria (IL), Hillsboro (OR), Bowling Green (KT), and Miami (FL). The company specializes in "build-to-order" and "configure to order" solutions.

Dell reviews and complaints

Dell is ranked 295 out of 2559 in Appliances and Electronics category

Area Served


Payment Methods

American Express

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