Contact Dell Customer Service
Dell Phone Numbers and Emails
Toll-Free Number:
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(866) 618-2044Monitor Support
Customer Service:
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(866) 666-5719Deals
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(800) 782-4362Dell EMC Support
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(866) 438-3622Dell Technologies Specialists
Dell Emails:
Contact Information
Corporate Office Address:
Other Info (opening hours):
Other Locations:
5450 Great America Pkwy,
Santa Clara, CA 95054
4747 N 22nd St,
Phoenix, AZ 85016
2400 Strawberry Mansion Dr,
Philadelphia, PA 19132
How Good is Dell's Customer Service?
Summary of Dell Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dell?
Request for Information Question:
- “Order status”
- “I need help with making Payment”
- “Sales question”
Product/ Service Question:
- “Laptop not working”
- “To buy a computer”
- “System slow working”
Shipping and Delivery Question:
- “I haven't received my order and I was sent an E-Mail stating that it was delivered.”
- “Undelivered inspiron laptop”
- “Aqury about missing order”
Payments and Charges Question:
- “Need to buy battery recharger”
- “Someone used my debit card to buy computer”
- “Payments on account”
Return/ Replace Question:
- “Return”
- “To return an item”
- “Return items”
Account Question:
- “Can't get into my account”
- “I forgot my password”
- “PC sign in”
Activation/ Cancellation Question:
- “Dell cancelled my order”
- “Someone make a purchase under my name that I want to cancel it.”
- “Cancel subscription”
Refund Question:
- “Money back in my account”
- “A refund”
- “Refund”
Staff Question:
- “Stuck on Security manager”
- “One day this Dell Inspiron displayed, "Dell Security Manager". Now I cannot get into the computer!!! Am I going to be dead before someone contacts me?”
- “Complaints about staff and behavior and about fraud”
Cards Question:
- “Credit card”
- “Your recent update has invalidated my pin”
Employment Question:
- “Employment verification”
Other Question:
- “Monitor issue”
- “Can't restore my computer”
- “My house has someone come in and steal a ton of stuff. I had 2 computers one was a hp inspirion and the othe was also a sell. Both were about 6 yrs old. The police need the serial numbers uh like I don't know what they were . Also all my info was on”
About
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Dell EMC. is a multinational computer technology company. It was founded by Michael Dell in February 1984. Its headquarters is based Round Rock, Texas, United States. It was formally known as Dell Inc. But in September 2016 Dell Inc. merged with EMC Corporation? And now it is Dell EMC. Both companies are subsidiaries of Dell Technologies. Dell manufactures, repairs, supports, and sells the following products: computers, servers, peripherals, smart phones, and televisions. Featured Dell’s brands are Dell Electronic Media Records Solutions, Dell Compellent, Venue, n Series, EqualLogic, and many more. There are Dell facilities in Austin (TX), Peoria (IL), Hillsboro (OR), Bowling Green (KT), and Miami (FL). The company specializes in "build-to-order" and "configure to order" solutions.
Dell is ranked 685 out of 2839 in Appliances and Electronics category
USA, Europe, Canada, Asia
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