Dell Phone Numbers and Emails

Toll-Free Number:

  • (866) 618-2044
    Toll Free

Customer Service:

  • (800) 782-4362
    Dell EMC Support
  • (866) 795-5597
    Home Users - Fee Based software support
  • (800) 387-5757
    Order Status
  • (877) 459-7304
    ProSupport for Client Software
  • (866) 516-3115
    US and Canada Areas
  • (800) 456-3355
  • (866) 362-5350
  • (800) 357-3355
  • (800) 695-8133
  • (800) 348-6147
  • (866) 440-3355

Business Sales:

  • (877) 898-6225

Business Sales Support:

  • (877) 289-3355
    For small/medium businesses
  • (888) 518-3355
    Outlet (home and business)

Consumer And Member Sales Support:

  • (866) 666-5719
    Deals

Large Enterprise And Public Sector Basic Support:

  • (800) 822-8965

Technical Support:

  • (855) 305-9057
    Canada Area

Warranty:

  • (877) 717-3355

Warranty And Repair:

  • (800) 288-4410
    Home Users - Fee Based Out of Warranty
  • (800) 624-9896
    Home Users In Warranty
  • (844) 338-1000

Dell Emails:

Legal
Privacy Inquiries
Sales/ Reservations
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Dell Contact Information

Dell Website:

Dell Help Center:

Corporate Office Address:

Dell Technologies, Inc.
One Dell Way, RR1-61
Round Rock, Texas 78682
United States

Other Info (opening hours):

Other Location:

5450 Great America Pkwy,

Santa Clara, CA 95054


4747 N 22nd St,

Phoenix, AZ 85016


2400 Strawberry Mansion Dr,

Philadelphia, PA 19132


6121 W Park Blvd,

Plano, TX 75093

Dell Customer Service Reviews

1.3 / 5
Bad
Tejaswi B
UNSOLVED ISSUE
1.0

Dissapointed in dell services. (URGENT)
So i faced an issue with my 1 year old laptop that it wasnt switching on, being in warranty i raised a complaint and after around a week of chatting on...

Rahul M Mer
Still isuees not shorted out
1.9

I have raised a complaint for the on going issues raised on my laptop - Motherboard failure still not shorted out and there is no response from dell yet. Very poor customer service

Summary of Dell Customer Service Calls

318 TOTAL
CALLS
02:33 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dell Customer Service?

Request for Information Question:

  • “Find out where my computer is”
  • “Questions about a laptop I'm thinking of purchasing”
  • “Calling about my refund”

Product/ Service Question:

  • “My stylus pen has stopped working”
  • “Reinstall windows operating system --windows 11was corrupted and computer will not boot up”
  • “Can't connect Dell laptop to iPhone”

Shipping and Delivery Question:

  • “Delay in shipment of my order”
  • “Have not received laptop bag i bought”
  • “Delivery”

Payments and Charges Question:

  • “Make monthly payment”
  • “What is monthly payment amount?”
  • “Need a new charger”

Return/ Replace Question:

  • “Change address”
  • “Returns”
  • “Ink replacement program”

Staff Question:

  • “Complaints about staff and behavior and about fraud”
  • “Pathethic service”
  • “Complaints about staff”

Account Question:

  • “Log in issue after update”
  • “New laptop cant set it up needs default password”

Refund Question:

  • “Refund”
  • “Refund my money for the laptop i purchased that crashed”

Employment Question:

  • “Employment verification”

Cards Question:

  • “Your recent update has invalidated my pin”

Activation/ Cancellation Question:

  • “I want to cancel current computer sale and return it.”

Other Question:

  • “Computer wont come on and i cant find the model for online”
  • “Factory reset”
  • “I need laptop”

About

Dell Terms of Service
To read more: https://www.dell.com/learn/us/en/uscorp1/terms-of-sale
Dell Privacy Policy
To read more: https://www.dell.com/learn/us/en/uscorp1/policies-privacy
Dell Pros and Cons

Pros: Non, I was coned riped off lied to false addvertsment, Fooling customers, Quality of product, Product

Cons: Customer service, Worst customer service, Service and product, Service, Product

Related Companies

Dell Technologies, Alienware, Dell Financial, Dell EMC, Dell Force10

Summary

Dell EMC. is a multinational computer technology company. It was founded by Michael Dell in February 1984. Its headquarters is based Round Rock, Texas, United States. It was formally known as Dell Inc. But in September 2016 Dell Inc. merged with EMC Corporation? And now it is Dell EMC. Both companies are subsidiaries of Dell Technologies. Dell manufactures, repairs, supports, and sells the following products: computers, servers, peripherals, smart phones, and televisions. Featured Dell’s brands are Dell Electronic Media Records Solutions, Dell Compellent, Venue, n Series, EqualLogic, and many more. There are Dell facilities in Austin (TX), Peoria (IL), Hillsboro (OR), Bowling Green (KT), and Miami (FL). The company specializes in "build-to-order" and "configure to order" solutions.

Dell reviews and complaints

Dell is ranked 506 out of 2014 in Appliances and Electronics category

Area Served

USA, Europe, Canada, Asia

Payment Methods

American ExpressPayPalMasterCardVISA

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