Dell Phone Numbers and Emails

Toll-Free Number:

  • (866) 618-2044
    Monitor Support
Send Message

Customer Service:

  • (866) 666-5719
    Deals
  • (800) 782-4362
    Dell EMC Support
  • (866) 438-3622
    Dell Technologies Specialists
  • (800) 288-4410
    Home Users - Fee Based Out of Warranty
  • (866) 795-5597
    Home Users - Fee Based Software Support
  • (800) 624-9896
    Home Users In Warranty
  • (800) 387-5757
    Order Status
  • (866) 516-3115
    US and Canada Areas
  • (877) 717-3355
    Warranty
  • (800) 348-6147
    Warranty
  • (844) 338-1000
    Warranty and Repair
  • (800) 456-3355
  • (866) 362-5350
  • (800) 357-3355
  • (800) 695-8133
  • (877) 459-7304
  • (866) 440-3355

Business Sales:

  • (877) 289-3355
    For Small/Medium Businesses
  • (888) 518-3355
    Outlet (home and business)
  • (877) 898-6225

Headquarters:

  • (866) 931-3355

Large Enterprise And Public Sector Basic Support:

  • (800) 822-8965

Technical Support:

  • (855) 305-9057
    Canada Area

Dell Emails:

Accessibility
Legal
Privacy Inquiries
Media
Sales/ Reservations
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Dell Customer Service?

Most Popular Number:

(866) 618-2044
Monitor Support
Total calls: 368 Issues resolved: 10 Last call: Mar 16, 2024

How to Contact Dell Support?

The company provides a variety of ways for consumer support. You can contact Dell customer service department support by visiting the website and clicking on the "Support" link at the top of the page. From there, you can search for solutions to common problems, or you can click on the "Contact Us" button to find Dell contact numbers, email addresses, and chat options for technical support. Additionally, you can also find support through Dell’s social media channels.

How to Contact Dell Support by Phone?

To contact the Dell support department by phone, you can select one of the numbers provided by the company. If you have trouble with your device, including Basic Hardware, Personal Computers, etc., please dial 1-800-624-9896. Call 1-800-433-2392 for Technical and IT Help. Both of these Dell customer service phone numbers are available 24/7.

For Home Users and Fee-Based Software Support please call 1-866-795-5597 between 7 am - 12 am CST Monday - Friday. Dell customer support agents on (800) 283-2210 are ready to help with Dell Preferred Account from Monday to Friday, 8 am. to 8 pm. CST. If you need the advice to find the right products for you, the company offers to request a sales callback as the preferred method of contacting the Sales department.

How to Contact Dell Customer Service via Email?

The company team is ready to help you with your issue and offers to describe your situation in writing form. If you decided to communicate with Dell customer service via email, go to the Contact Us page. There you will be prompted to provide information about your product and the nature of your issue, and then a company representative will get in touch with you via your chosen contact option.

The email address for the most common support questions is us_sales@dell.com. Don’t forget to include information about the device you’re having trouble with. Another email address privacy@Dell.com is suitable for Privacy Inquiries. Tell the company about your needs in the email box, and the Dell customer service team will prepare a solution that best suits you.

What Is Dell Customer Service Chat?

Dell customer service chat is a feature on the website that allows clients to communicate with support representatives via instant messaging. This feature provides customers with a convenient and immediate way to get help with their Dell products and services. Find a chat button in the left bottom corner of every page. Also Dell Virtual Assistant is available through Whatsapp.

You can get online help from a sales expert or get assistance from the Technical Support department. Please select a product to get started with the right advisor and describe the issue you are experiencing with your device. Chat support hours may vary depending on your location and the type of product you are calling about.

PissedConsumer Club

Contact Information

Corporate Office Address:

Dell Technologies Inc.
One Dell Way, RR1-61
Round Rock, Texas 78682
United States

Other Info (opening hours):

Other Locations:

5450 Great America Pkwy,

Santa Clara, CA 95054


4747 N 22nd St,

Phoenix, AZ 85016


2400 Strawberry Mansion Dr,

Philadelphia, PA 19132

More contact details

Dell Rating Based on 378 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

How Good is Dell's Customer Service?

Narada Eby
Narada Eby
Feels Disappointed | Sep 26, 2023

I was told I would have a lease quote and a purchase quote by last evening, and I have no response!?

Read full quote
Keenya Aes
Keenya Aes
Feels Neutral | May 04, 2023

Customer service was good.

Read full quote
Jerzee Pen
Jerzee Pen
Feels Disappointed | Apr 25, 2023

Phone was disconnected and know one will call you back when you give them your phone number,

Read full quote

Summary of Dell Customer Service Calls

545 TOTAL
CALLS
02:09 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dell?

Request for Information Question:

  • “Order status”
  • “I need help with making Payment”
  • “Sales question”

Product/ Service Question:

  • “Laptop not working”
  • “To buy a computer”
  • “System slow working”

Shipping and Delivery Question:

  • “I haven't received my order and I was sent an E-Mail stating that it was delivered.”
  • “Undelivered inspiron laptop”
  • “Aqury about missing order”

Payments and Charges Question:

  • “Need to buy battery recharger”
  • “Someone used my debit card to buy computer”
  • “Payments on account”

Return/ Replace Question:

  • “Return”
  • “To return an item”
  • “Return items”

Account Question:

  • “Can't get into my account”
  • “I forgot my password”
  • “PC sign in”

Activation/ Cancellation Question:

  • “Dell cancelled my order”
  • “Someone make a purchase under my name that I want to cancel it.”
  • “Cancel subscription”

Refund Question:

  • “Money back in my account”
  • “A refund”
  • “Refund”

Staff Question:

  • “Stuck on Security manager”
  • “One day this Dell Inspiron displayed, "Dell Security Manager". Now I cannot get into the computer!!! Am I going to be dead before someone contacts me?”
  • “Complaints about staff and behavior and about fraud”

Cards Question:

  • “Credit card”
  • “Your recent update has invalidated my pin”

Employment Question:

  • “Employment verification”

Other Question:

  • “Monitor issue”
  • “Can't restore my computer”
  • “My house has someone come in and steal a ton of stuff. I had 2 computers one was a hp inspirion and the othe was also a sell. Both were about 6 yrs old. The police need the serial numbers uh like I don't know what they were . Also all my info was on”

About

Related Companies

Dell Technologies, Alienware, Dell Financial, Dell EMC, RSA Security

Summary

Dell EMC. is a multinational computer technology company. It was founded by Michael Dell in February 1984. Its headquarters is based Round Rock, Texas, United States. It was formally known as Dell Inc. But in September 2016 Dell Inc. merged with EMC Corporation? And now it is Dell EMC. Both companies are subsidiaries of Dell Technologies. Dell manufactures, repairs, supports, and sells the following products: computers, servers, peripherals, smart phones, and televisions. Featured Dell’s brands are Dell Electronic Media Records Solutions, Dell Compellent, Venue, n Series, EqualLogic, and many more. There are Dell facilities in Austin (TX), Peoria (IL), Hillsboro (OR), Bowling Green (KT), and Miami (FL). The company specializes in "build-to-order" and "configure to order" solutions.

Dell reviews and complaints

Dell is ranked 685 out of 2839 in Appliances and Electronics category

Area Served

USA, Europe, Canada, Asia

Payment Methods

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