I purchased a new Dell Ultrabook 12 for my son for Christmas because Dell indicated that the new laptop would be delivered by Dec 23. I ordered the computer on November 23.

Last week, Dell updated the delivery date to Dec 25. Now Dell is saying that the computer will arrive by Jan 25, 2013!!! This is bait and switch to get people to buy their products.

Adding insult to injury, Dell's online "customer service" is inadequate, they cannot provide an address for complaints. I have been a loyal Dell customer for 15 years, I will never purchase a Dell product again.

Review about: Dell Laptop.

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