2 comments

I used to be a Dell Fan and a repeat customer. In fact I am part of their employee purchase program through the National Association of Realtors

I purchased the Dell Inspiron 15 for 379.00 After the order was placed I recieved an email that my order would be canceled because of an error in my credit card information. I checked the information and changed the billing address. I proceeded to try for over two hours to verify the information was corrected by calling their foriegn customer service number I was transferred 7 times each department could not help me.

I tried the live chat which crashed.

Today Tuesday Dell Cancelled my order due to credit card refusal. I have been on hold for an hour and transferred to 4 differnet parties none of whom had any authority to help me correct the order mistake made by Dell. Their instant chat has an error and I have to give up making the call after an hour because I have to get ready for work.

As a result I will have wasted 4 hours of time and will not get the computer advertised.

Had an Experience with Dell?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#577605

At least you wasted 4 hours and I'm on phone 5 days now and couldn't cancel my order and now return as it came to me. They are just waste company and I wouldn't suggest buying thinks from them at all even then give 70% cheaper period.

Anonymous
#575997

Dell is so crazy now. It doesn't take care of the customer at all. How can it do business like that?

You May Also Like

Apple - Iphone discoloration Apple "...I have owned several iPhones, a pair of Beats headphones, and a pair of AirPods and they all start to lose color after a few months..." Read more Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality Dell "Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality Control By Ken Garneau Caveat Emptor~let the buyer beware. In a world of technology, large corporations, telecommunications, the sales..." Read more Beware Dell.com. Ship out a VIZIO TV different model when you bought on Cyber Monday 2013 website. Dell "I purchased a Vizio TV, model E390I-A1 LED on Cyber Monday, but when I checked my account, it showed a different model named E390-A1, which is a model without wireless..." Read more APPLE WHOLESALE STORE IS THE MOST RELIABLE WHOLESALER OD APPLW PRODUCTS BAR NONE! Apple Wholesale Store "On April 4, 2016 I bought 30 iphone se 64gb from Apple Wholesale Store because of course I have read all of the positive reviews online and also saw the..." Read more Box Office Tickets - Holiday to NYC ruined! Box Office Tickets "I’m from the UK and bought 4 tickets to watch a Yankees game whilst we were on a once in a lifetime trip to New York. This was going to..." Read more Nissan Motor Acceptance Corporation - The worst company ever!!!! Nissan Motor Acceptance Corporation "Bank made a mistake in sending a payment last year but any subsequent payment was on time since it is scheduled automatically. Instead of notifying us about the missing payment,..." Read more Lg Electronics - LG wave force washer rusting Lg Electronics "I bought the LG wave force top loader about 3 yrs ago. After about 14 months it started to have small rust spots near the beach dispenser. I did some..." Read more Rec Direct - What junk dr wellness Rec Direct "I bought the dr wellness spa in 2014 for around $3900 in the first year I had to replace the motor twice the heater 3 times the main board well..." Read more