Dell service technicians could not fix a software problme on my computer even though I bought an extended software warrenty for exactly this reason. Instead, they hang me up on the phone for over two hours, force me to buy bogus prodcuts, and falsify connections to the hardware department by giving me their common number of 800 822 8965.
for those of you with a dell, i suggest you try using my service tag and see what happens to you.
They have taken my money and sold me a bogus product. The dell laptop has had problems with its DVD drive since purchae and now they refuse to fix it.
Review about: Dell Laptop.