I just want to share a valid email for Dell's Executive Customer Complaints. Vinay_Kesavan@dell.com
Needless to say, nothing will change after all the *** Dell put me through.
But to save some of you folks the hassle of trying to find contact info I thought I would post. They DO NOT answer to customer service emails or emails sent in reply to emails from Dell to begin with (even when the email says that you can reply if you have questions).
I had been pretty satisfied with Dell (this being my first Dell laptop) up to this point. Their communication sucks unless of course you're looking to spend money.
Review about: Dell Laptop.