Product: Dell Customer Care Clear all filters (0 of 46 reviews match)
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It could not be more evident that DELL doesn’t care about its customers. Their advanced resolution team is a joke. They could not so much as resolve a sandwich that arrives with lettuce when there should be none. Amidst all this DELL does not honor its warranty.t Do...
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Dell Customer Care
#1238870
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I called dell computers to complain and I was tranfered to another department and they tried the same thing. I knew it was a fraud then I had to close my acct at my bank and open up a new acct. I then called dell computer again to complain. and had asked to speak to...
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Anonymous
Harry8227

Hi...well I bought an inspirion 3668, brought it home and was going to put two more drives in it. So I opened it up and found this stupid *** computer only at a 240 watt power...

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Dell Customer Care
#1200791
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Dell - Horrible

Ordered laptop, they cancelled after claiming to have problem with my payment method . Instead of sending me cancellation email, they sent an email saying it went through. I wanted it cancelled because I no longer trust them. Will be watching credit card. Worried about being scammed.
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Dell Customer Care
#1133262
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A Tom's Guide complaint about Dell in 2015 asked, "Is DELL's customer service as bad as they say?" I couldn't say for sure but I can tell you its really bad right now. We're talking about a company that will do most anything to avoid making good on its warranty. See...
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WellSchooledCritic
WellSchooledCritic

So far there has been no response to the issues I raise in my review. The very same things that I brought to the attention of DELL President michael_dell@dell.com and Vice Pre...

1.5
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Dell Customer Care
I liked
  • What the promotional literature said
#1127551
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Dell - Customer service???

I just had yet another frustrating experience with dell. I don’t know where it is acceptable in any company to be hung up on by 2 different reps. Also when you want to send a formal letter of complaint there isn’t any email that you can write. I am finally done with this company and I am going to share this with everyone I know. —
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Dell Customer Care
#1112134
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The person told me to return the product and said further Dell will refund the money. I asked for fixing the issue. The person told me Dell will not fix the wrong new computer configuration and best option is return the product for credit back to my account. I have...
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Dell Customer Care
#1039110
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When you purchase something with Dell they are all over you to help. If you have a problem with an order forget about it. The only customer service that I could get to was in India . I tried chat , email, and calling. They are really nice but have no visibility or...
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1.0
Product
Dell Customer Care
I didn't like
  • Customer service
#973796
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never did call back and stated another amount said I should have purchased it then, ask for supervisor, he would not talk to me ask for his name same person came on with a different name. WHY DO THEY HAVE LIE. and not live up to their word. Never will buy anything from dell...
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1.8
Product
Dell Customer Care
I liked
  • Pissed
I didn't like
  • Lied
#968355
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I was planning to order 49" LG TV from DELL for my son who is in US military. On Nov 8, 2016 around 10:40 am I contacted DELL.com to put an order. A person on the other side from call center in India collected information and assured me that everything is done. But...
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1.0
Product
Dell Customer Care
I didn't like
  • It was a cultural shock and a lot of stress
#952272
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dell support is terrible. it has been transferred to India. they are clueless and could careless. If you need a part, your success in getting it depends on who you encounter. you could call the same number and get different results each time. I was told the part was...
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2.0
Product
Dell Customer Care
#941374
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