Product: Dell Customer Care Clear all filters (43 of 43 reviews match)
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Beware Dell.com. Ship out a VIZIO TV different model when you bought on Cyber Monday 2013 website.
I purchased a Vizio TV, model E390I-A1 LED on Cyber Monday, but when I checked my account, it showed a different model named E390-A1, which is a model without wireless internet. I called customer services to resolve the problem, and was able to talk to Ms. Verma, the...
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Dell Customer Care
#463062
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I purchased online Dell Inspiron 15R 5521 on August 23, 2013. After then, the delivered laptop went to numbers of Technical repairs, Accidentally, I come to know Dell has delivered me a Laptop Inspiron 15R 3521. I raised a Service Request Case 884569566, by contacting...
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Dell Customer Care
#461853
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Dell Optiplex 745 original costs approx 1,200.00 would I recommend Dell? Absolutely not, The Mother Board has a design flaw that cano only be deliberately designed for cost savings and to increase market share through sales, as their equipment has no longevity of...
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Dell Customer Care
#434318
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Good God. I have been on hold for over three hours now. I keep getting the run-around, This is absolutely crazy. I get half of the people tell me it is still under warranty and half don't. Now I know....Everyone that works for Dell is in another part of the world but...
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Dell Customer Care
#429983
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From the beginning, I didn't have a good time with my xps13's touchpad, but back then I thought I needed to get more familiar with it. But after several days I knew there's something wrong, because the cursor kept disappearing from the activated window when typing or...
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Dell Customer Care
#399736
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Case # : 872715119 My system service tag is HN3K8R1. It is a XPS 17. I have purchased this laptop, ON 14 MARCH 2012. ON MARCH 7 2013 my laptop damaged accidently (WHICH IS COVERED IN COMPLETE COVER PROTECTION) i call Technical support team many time, then i had words...
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Ludhiana, Punjab Province
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Dell Customer Care
#395058
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Called Dell off of a promotion I received in the mail only to be told it had expired - okay. The lady on the phone said she would sell me the exact package (dual Monitor) but it will cost $100 more because it's not a promotion - no problem. A week later I get the...
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Dell Customer Care
#367157
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I've had my Dell laptop for less than a year now. Suddenly, one day it won't boot up. I called Dell and spoke to a guy who asked me questions(like what model I had and if it was an HP--I called Dell for help I don't have an HP.) He asked me more questions and I...
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Anonymous
Don't do business with DELL

I\'ve dealt with Sajith Narayanan from Dell \"Executive Support\". First off, he is not located in Texas, rather a call center in India. He is the worst representative you cou...

Anonymous
Franklin E. Cole

Dear Franklin Cole, This e-mail is a follow up to our conversation today in reference to the escalation that I have received at our corporate office for Dell computer Serv...

Jerseyville, Illinois
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Dell Customer Care
#350593
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Faulty unit reported to Vodacom Customer Care on Wed 30th May – Vodacom Technician was dispatched to resolve problemTechnician arrived Fri 1st Jun – could not help as it is hardware issue - was referred to Cellucity in Canal Walk, Century City, Cape TownReported to...
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Anonymous
aber

I\'ve had bad experiences with Dell tech support. It\'s not so much that they are bad but that they are crooks and liars. They want MONEY...so they have to sell you someth...

Anonymous
Renee Chavez

It took me 2 years and ridiculous amounts of enormous time spent on phone calls to Dell Customer Service and Support before one Agent finally understood that I had been sent a...

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Dell Customer Care
#323538
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On 4/26/12 i made a complaint to the bbb and consumer affairs regarding my 1yr old dell comp. they seemed sincere and said they would take care take of the problem even though it was out of warranty by 2 months. Anyone still having problems contact the BBB and...
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Anonymous
DSW Florida

I am looking at the third Dell inspiron 14Z that has been sent to me. The first one that I\'m typing with now has a flickering screen. It was replaced by a second thst after t...

Anonymous
NeonRTDreams

Look, Out of Warranty means just that, OUT of WARRANTY. PERIOD. I don\'t like Dell either but right is right, if you wanted a longer warranty, you should have purchased it, i...

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Dell Customer Care
#315087
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