Product: Dell Customer Care Clear all filters (0 of 47 reviews match)
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January 20, 2015​​​​​​​ Dear Mr. Michael Dell, ​​​ I purchased a workstation M4800 laptop early in January & found that it didn't have a second internal drive bay that I needed. I was very specific when I ordered my M4800 & I was assured that...
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Anonymous
Namlea

Eddkent you NAILED it.....fortunately my experience didn't cost me as much as yours but money amounts are relative. Had a "virus" problem on my XPS (five year old) week of Th...

3.2
Product
Dell Customer Care
#588074
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I placed an order for LCD for my Dell XPS 17 laptop on October 24, 2014 through one of their sales department in India. The person who helped me to place the order, his name is Amith M in EnA Sales Team (Ext. 4161398). I received the Order on November 3rd 2014 and...
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1.4
Product
Dell Customer Care
I didn't like
  • Customer service
  • Refund policy
#554424
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I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been cooperating with dell technicians for the past 5 long months. In this term I have sent this laptop to dell service center 3 times. More then 3 times I...
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Anonymous
Mr Bill

I will not another buy Dell product. I bought a 3520 all in one on Sept 14. When it arrived (with little or no instructions) I set it up and tried to hook it up to my WI-FI ne...

2.6
Product
Dell Customer Care
#551371
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Dell - Inspiron 3520 - Horrible
I bought a dell laptop, Inspiron 3520, which has a display issue as seen in the picture below. Patiently I have been cooperating with dell technicians for the past 5 long months. In this term I have sent this laptop to dell service center 3 times. More then 3 times I...
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Anonymous
Anonymous

I have the same issues with mine. I am pissed off. The only response I received was to roll back the display driver, but when I went to do so, there is no driver to roll bac...

1.0
Product
Dell Customer Care
I didn't like
  • Service
#549856
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Never will I buy another Dell product. The first disaster was with Yogi, Dell's Mumbai vendor which crashed my old computer in attempt to transfer my files. They're more busy trying to sell virus protection than servicing the product you bought with the computer to...
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Dell Customer Care
#496351
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I see the same complaint over and over but I will post mine anyway as who knows, Dell may try to change. Second time this year I have had this problem and the first was not even close to a holiday. Ordered 11'tablet and screen protectors on Dec 18 only because I was...
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Dell Customer Care
#465914
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Beware Dell.com. Ship out a VIZIO TV different model when you bought on Cyber Monday 2013 website.
I purchased a Vizio TV, model E390I-A1 LED on Cyber Monday, but when I checked my account, it showed a different model named E390-A1, which is a model without wireless internet. I called customer services to resolve the problem, and was able to talk to Ms. Verma, the...
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Dell Customer Care
#463062
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I purchased online Dell Inspiron 15R 5521 on August 23, 2013. After then, the delivered laptop went to numbers of Technical repairs, Accidentally, I come to know Dell has delivered me a Laptop Inspiron 15R 3521. I raised a Service Request Case 884569566, by contacting...
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Dell Customer Care
#461853
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Dell Optiplex 745 original costs approx 1,200.00 would I recommend Dell? Absolutely not, The Mother Board has a design flaw that cano only be deliberately designed for cost savings and to increase market share through sales, as their equipment has no longevity of...
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Dell Customer Care
#434318
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Good God. I have been on hold for over three hours now. I keep getting the run-around, This is absolutely crazy. I get half of the people tell me it is still under warranty and half don't. Now I know....Everyone that works for Dell is in another part of the world but...
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Dell Customer Care
#429983
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