I have now received 4 pop ups offering me a datasafe upgrade.They all appear in the bottom left corner of my monitor, so low that I have to change my screen resolution in order to click the pop up away.

This is the most annoying use of a pop up I have ever encountered and, if Dell Datasafe does not stop doing this, this will be my last Dell computer. I'm posting this here because Dell makes it impossible to reach them on something like this in any other way.

There is no way you can e-mail Dell on something like this.I've gone from satisfied customer trying to give helpful feedback to really unhappy customer in a very short period of time.

Had an Experience with Dell?

Write a review


Terms of Service
Post Comment

I am filing a fraud complaint agsinst DellData Soft (DDS). DDS illegaly tapped into my bank aocount two years in a row.


I want to cancel my Dell DataSafe Online account and I demand a refund since that site constantly is inaccessible, crashes once I do get to log into it, or restore downloads fail due to errors on the site.

I intend to report this site to the Texas Better Business Bureau for not only its poor performance and failure to deliver its advertised product but also for abysmal product customer service. It is as if Dell realized that the site was totally flawed and just abandoned it yet continued to accept subscriber fees knowing that Dell could not provide the service for those fees. Has any class action suit been filed against Dell DataSafe ?


I too have had this problem and just figured out how to handle it. The next time the update/offer pops up, go to control panel and adjust your screen resolution down, it should make the pop up display within your monitor. I clicked the "don't offer me any discounts" button and we'll see what happens.

You May Also Like

Dell - Broken promises in the sales process Dell "Whilst looking at Dell XPS 13 2-in-1 notebooks online, the presales chat pops up and the operator, Vennela tells the machine is in stock. I ask about the active stylus..." Read more Beware Dell.com. Ship out a VIZIO TV different model when you bought on Cyber Monday 2013 website. Dell "I purchased a Vizio TV, model E390I-A1 LED on Cyber Monday, but when I checked my account, it showed a different model named E390-A1, which is a model without wireless..." Read more Dell Computer support is ineffective Dell "I am having a problem with or runaround with Dell customer support. 1) several attempts to resolve problems using "Chat" service were unsuccessful because the Chat service has been disabled..." Read more I lost $5,000 with awstores.co they are a SCAM! The REAL Apple Wholesale Store is apple-wholesale-store.com Apple Wholesale Store "This website awstores.co is a complete scam and rippoff of the REAL Apple Wholesale Store ( apple-wholesale-store.com ). I found that site from the web and placed an order for..." Read more Whirlpool - Stainless French door refrigerator with drawer freezer Whirlpool "We have continuous ice accumulation that melts under the freezer drawer leaking water intermittently onto our tile floor, creating a slip and fall hazard. We have to fully defrost the..." Read more Red Roof Inn - The never appearing refund Red Roof Inn "We stayed at the Red Roof Inn St Louis Westport 11837 Lackland Road St Louis Mo 63146 314-991-4900 from 9/8/2017-9/11/2017 . Our room had roaches, both alive and dead. We..." Read more Chevrolet - GMC Word Means NOTHING!!! Chevrolet "On August 28. 2017, my Brand New Chevrolet Malibu turned a year old. There was a problem with my trunk getting water inside, due to Hurricane Harvey Rain, which caused..." Read more New Balance - Almost $200.00 for 928v3 and start coming unglued! New Balance "I am more then fed up , disappointed and angry about the quality of new balance 928v3 foot ware. I have only been buying new balance for years and at..." Read more