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I am lucky I live in NY as our atty general has filed a suit against Dell and its deceptive practices.

My desktop (CPU only, I did not need the rest) which I paid a steep price for died soon after being received. A tech was sent out and my hard drive was replaced with a refurbished one. I paid for a new one. The refurbished drive is corrupt.

I have contacted the atty general. If you live in NY and have a Dell problem, contact Andrew Cuomo atty general.

The law suit covers bait and switch (refurbished rather than new replacesments) fraud (Dell Financial Services), unhoroned warranties and more.

Review about: Dell Desktop Computer.

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Anonymous
Flint, Michigan, United States #3380

Your warranty states that they can use refurbished, used, or recycled parts to repair your system.NOT NEW parts.

Read the warranty that came with the system, you agreed to this when you turned the system on.

Better to get a HP/compaq next time.

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