Dell does NOT back their product!!!!
Bought a Dell XPS 17" computer in May 2011 Paid 1700 and began having problems right away.Every call they made me buy something to fix the problem such as virus prot even though I had bought it with the computer.
Never fixed the issue. After several months of trying to rectify the issues the hard drive blew on it. When I called they stated I was 20 days over my warranty period!!! I called Chase Credit Card Company that i used for purchase and they backed me and said I was covered through them.
Four days later I had a check. I bought a MAC and love it. Moral of the story...NEVER.
EVER, EVER BUY A DELL!!!And GO GET A CHASE CARD....THEY ARE AWESOME!!!!!!
Review about: Dell Laptop.