Dell Fails to deliver or give good customer service
I purchased 2 Dell desktops 3 years ago. One of them failed two weeks after warranty was up. We had problems with them and I had to deal with support in India. That was Dell ***!!! Giving them a reasonable doubt, we attempted to order two more computers last week. They shipped them to the wrong address, now I am in Dell *** again. They have to attempt delivery to the wrong address three times. Then they are shipped back to Dell. I have been told three different things when contacting Dell.
1. I will be credited automatically, with 31 days to receive my cc reimbursement. I will have to re-order.
2. Someone "Might"(their words) call me in a couple days to reship the items to me.
3. I have to wait and call them if nothing happens within a week.
Can you believe this???? In 2008 USA????
Dell has become the official " Crappiest U.S. Computer Company".
You have NO recourse. I have stayed at home for 3 days to receive the shipment only to find out they shipped it to the wrong address(Their problem).
Review about: Dell Desktop Computer.