Seller: Best Buy Product: Dell Laptop Clear all filters (0 of 235 reviews match)
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Bought the most expensive Dell laptop for my kid. Took it in for warranty service 3 times. It never ran right. The screen kept jumping around and there were lines all over it. The tech even watched it happen. I picked up the 3rd time and was told a third time there was...
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1.0
Product
Dell Laptop
#1319377
i bought a new dell computer 5 months ago has been in repair shop 5 times and now just got it back and this best buy co indpls in had the gall to charge me 121.00 for a bad keyboard which they said had liquid on it which destroyed the key board .i do not eat or drink...
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h.kitchener
h.kitchener

You can sue them in small claims court if you desire. I, too have heard of Best Buy selling used computers as new, but whether this is true or not, who knows? Perhaps if you d...

Product
Dell Laptop
#1141391
I was sold a computer without if date windows drivers. Computer never functioned properly even when new off the self. Best Buy’ insinuated I corrupted the computer. I had not loaded any software on it, the windows drivers were out of date from day 1; continually...
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1.3
Product
Dell Laptop
#1122492
ca Order Number 508400054 (KMM1259110V71895L0KM) i had bought a dell latitude laptop from best buy site.. the product cam on time. But the produxt quality was so bad from system not working to screen flickers. This is a refurbished unit. So i immediately send back.....
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1.0
Product
Dell Laptop
#1001755

Dell Laptop Review

My boyfriend bought me a dell laptop for my birthday from best buy after one week it starts acting crazy won't download any apps it will not let him sign in under his account and they refuse to exchange it we don't want our money back we want a new computer that will actually do the things we need will never buy anything from them again
1.0
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Dell Laptop
#965277
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Best Buy - Worst customer support experience

On Nov 23rd i placed an order for a laptop which is shipped on Nov 25 but never received it even after 2 weeks. Even on UPS site their is no updates(scans) after Nov 30th. I called the best buy customer care 4 times and UPS customer care 3 times. UPS customer care said the item is lost so I need to call best buy and best buy should initiate the investigation. Every time i called the best buy customer care person said they will get back to me immediately but even after waiting for 1 week i didn't hear anything from best buy. I send 3 emails to bestbuy customer care their is no reply. This is the worst customer care experience I ever had.
2.4
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Middlesex County, New Jersey
Product
Dell Laptop
#747465
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