Product: Dell Laptop Warranty Clear all filters (0 of 3 reviews match)
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Recently, DELL Repair Depot took a problematic but functional new Inspiron laptop and then not only refused to repair it, they sent it back completely nonfunctional. Still, in the interest of full disclosure I should mention that the laptop backlit keyboard will glow...
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Dell Laptop Warranty
I didn't like
  • Business ethics and cust service
  • Quality and technical support
  • Worst customer service
#1183236

Tigerdirect - UNHAPPY CUSTOMER

I've purchased from Tiger Direct for 5+ years, both for personal & business purchases. In December of 2015 I purchased (2) refurbished Dell laptops; I returned one, (thank goodness) & kept one. Dell will not honor the (1) year manufacturer warranty even though TD assured me it would have a (1) year mfg. warranty from date of purchase so I called TD & was told by a VERY RUDE CSR that I would have to take that up with the previous owner. TD has lost my business for good; all over a battery for my laptop & I will be sure to let my boss know I do not ever want to use TD again!!
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Dell Laptop Warranty
I didn't like
  • Horrible customer service
#924438
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Dell Sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have had good and bad with Dell. I have purchased 2 laptops in the last 4 years. They usually come through. Well if you consider that through 2 computers, replacement ink, chargers (that weren't covered under warranty), extended warranties, I still owe Dell Preffered $1600.00. God how did I get into this. Late last year I purchased an extended warranty on my favorite laptop because I fear change. $500.00 After about 3 charger cords it quit charging. I sent it to the repair and they said that their was physical damage and wouldn't be covered under the warranty I had purchased. I was assured that when I purchased this extended warranty that bar throwing it up against the wall that it would be covered. Anyway they wanted $375.00 to repair the mother board. I told them NOOOOOOOO, I want to speak to someone in America. I am sorry I have problems with an American company, in our economy, sending work overseas when we need it here. Don't get me started, anyway they told me it doesn't matter where the call is made, same outcome. I am so pissed as soon as my computer comes in the mail, I am throwing it in the trash. I will never, ever ever buy anything that is not maintained in our United States. I know I will not find such a thing and it is sad.
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Dell Laptop Warranty
#395706
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