Sparks, Nevada
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Customer service

I tried to buy this holiday sale deal, but it would not put the correct price in my shopping cart.

I contacted dell, they said it had expired, but the sale had only started within the minute I added it to the cart. I had them on the phone within 17 minutes explaining the situation.

They would not honor the sale price.

Is this Bait and switch?

Wanted me to pay an extra $70

They then told me they would call me back within 30 minutes to work this problem out. I never heard back from them.

I've had Dell computers in the past, but will no longer be a Dell customer.

Review about: Dell Laptop.

Reason of review: Pricing issue.

Monetary Loss: $109.

Preferred solution: Price reduction.

I didn't like: Customer service.

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