Not resolved
1.0
Details
Customer service
0 comments

I tried to buy this holiday sale deal, but it would not put the correct price in my shopping cart.

I contacted dell, they said it had expired, but the sale had only started within the minute I added it to the cart. I had them on the phone within 17 minutes explaining the situation.

They would not honor the sale price.

Is this Bait and switch?

Wanted me to pay an extra $70

They then told me they would call me back within 30 minutes to work this problem out. I never heard back from them.

I've had Dell computers in the past, but will no longer be a Dell customer.

This reviewer shared experience about pricing issue and wants this business to issue a partial refund as the author lost $109. The author is overall dissatisfied with Dell and uploaded a picture. The most disappointing about dell laptop from Dell was customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Dell.

Check out the best and the worst companies in Computers category for more informed decision or compare Dell to other companies on our site.

Had an Experience with Dell?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Dell - Broken promises in the sales process Dell "Whilst looking at Dell XPS 13 2-in-1 notebooks online, the presales chat pops up and the operator, Vennela tells the machine is in stock. I ask about the active stylus..." Read more Apple Wholesale Store - Apple-wholesale-store.com is the best and safest place to buy wholesale apple products online Apple Wholesale Store "I got my order on 4/1/2016, I bought 20 iphone SE 64gb for $5,980fedex delivered in 1 day. I also got my 10 ipad pro's on 4/1/2016.I am very happy..." Read more Micro Center - Worst customer service at westbury, NY- CSR - ALI L Micro Center "I went in store traveling 15 miles to get free micro SD card and he started asking me questions that I felt were very inappropriate. I felt he(ALI L) was..." Read more Indy Jarvis  - Complete Scam Indy Jarvis "I purchased a unit from a small business called Indy Jarvis. The owner contacted me often, after I showed some interest in his product. I finally decided to order the..." Read more Lbc Express - Shitty service Lbc Express "21st i wasnt at home so i didnt know if it came or not but, but when i ask my mom she said nothing came. So I waited the day..." Read more Pepperfry - Cheap & Fake Quality Products along with No Returns Pepperfry "Hi there, This is your valuable customer who had placed Order: 303369106 through which Duplicate Tupperware Bottles were delivered to me. I even confirmed that these Bottles were Duplicate by..." Read more Calatlantic Homes - Buyer Beware Calatlantic Homes "Garage door wood shrunk and left unpainted grooves in door. Builder says "sorry, paint touchup already done". Ours is the only garage door on street that looks this bad. This..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with slander...how can the truth..." Read more