0 comments
Not resolved
2.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Usability
Value for money
Warranty
Website

My Dell MFC (purchased 12/2015) stopped feeding documents correctly in the scanner a few weeks after warranty expired in 12/2016.Seems like the DADF roller is not coming down 4 out of 5 times to pull the paper in.

So, now having to use my 5 year old Brother MFC to scan. The Dell was supposed to be an "upgrade" for duplex capability, but can't seem to hold a candle to my brother printer. My brothers feed rollers are also wearing out, but that's how you expect Hardware to fail....gradually. Not weeks after warranty expires as with Dell!

I can understand electronics burning out in a flash, but mechanical parts should wear out over time, assuming no sudden damage.

But here we have this DADF failing 4 out of 5 times (so I know there is no major damage) a few weeks after warranty end.Not a happy Dell customer and will be gradually phasing out work HW from Dell to other firms who can still make complex hardware.

Review about: Dell H625cdw Printer.

Reason of review: Bad quality.

Monetary Loss: $265.

Preferred solution: Let the company propose a solution.

Had an Experience with Dell?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Alienware - All down hill from here Alienware "Now im on the phone being told they cant replace it because they have to more (waste more of my time) steps to go through before replacement can be approved..." Read more Corsair - I'm buying elsewhere from now on. Corsair "Over the years I've had quite a few different components with the Corsair monicker on them. My latest acquisition was an AX 760 power supply. Nine months of use and..." Read more Nomorerack - 3 Irola tablets that DO NOT WORK Nomorerack "I ordered 3 7" iRola Android Tablets DX752 for my kids for Christmas. I purchased them at the end of November. My kids played on them for 1 day and..." Read more Dell Computer support is ineffective Dell "I am having a problem with or runaround with Dell customer support. 1) several attempts to resolve problems using "Chat" service were unsuccessful because the Chat service has been disabled..." Read more Wish - My money or a lawsuit Wish "My credit card document states that I spent over $600 in checking out my car on your app I registered out of Baltimore City I recently just got a lawsuit..." Read more Bmwsa Sandton Auto - TAKES 5MONTHS FOR BMW TO DIAGNOSE PROBLEM WITH NO GUARANTEE Bmwsa Sandton Auto "I bought my dream 650i Gran Coupe from Sandton Auto. My worst nightmare. Within months the car was in for repairs. Monthly. For the same fault. The dealership refused to..." Read more Lbc Express - Rude Lbc Express "I dont like my experience in lbc..kasi tumawag sila sakin na andyan na daw yung delivery.tapos sabi ko na epadeliver sa bahay kong saan nakaadress ..sabi nila firsttime daw nila..." Read more Must Cure Obesity Co.- SCAM ALERT! Must Cure Obesity Co "As a person looking for a weight loss plan I found this company and it is easy to see that it is owned by the same person that owns Roca..." Read more