0 comments
Not resolved

My Dell MFC (purchased 12/2015) stopped feeding documents correctly in the scanner a few weeks after warranty expired in 12/2016.Seems like the DADF roller is not coming down 4 out of 5 times to pull the paper in.

So, now having to use my 5 year old Brother MFC to scan. The Dell was supposed to be an "upgrade" for duplex capability, but can't seem to hold a candle to my brother printer. My brothers feed rollers are also wearing out, but that's how you expect Hardware to fail....gradually. Not weeks after warranty expires as with Dell!

I can understand electronics burning out in a flash, but mechanical parts should wear out over time, assuming no sudden damage.

But here we have this DADF failing 4 out of 5 times (so I know there is no major damage) a few weeks after warranty end.Not a happy Dell customer and will be gradually phasing out work HW from Dell to other firms who can still make complex hardware.

Review about: H625Cdw.

Review #993189 is a subjective opinion of a user.

2.8
Price Affordability
Exchange, Refund and Cancellation Policy
Value for money
Warranty
Product or Service Quality
Delivery Service
Customer service
Website
Ease of Use
Usability
Advertised vs Delivered
Style and Design
PRODUCT OR SERVICE Dell H625cdw Printer
Reason of Review / Monetary Loss Bad quality / $265
Preferred solution Let the company propose a solution

Had an Experience with Dell?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality Dell "Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality Control By Ken Garneau Caveat Emptor~let the buyer beware. In a world of technology, large corporations, telecommunications, the sales..." Read more Staples - Renege on toner guarantee Staples "stopped by Rochester MI store just now to get toner - NOT in stock despite contrary posted on their website. Asked for separate color & black cartridges at the advertised..." Read more Indy Jarvis  - Complete Scam Indy Jarvis "I purchased a unit from a small business called Indy Jarvis. The owner contacted me often, after I showed some interest in his product. I finally decided to order the..." Read more APPLE WHOLESALE STORE IS THE MOST RELIABLE WHOLESALER OD APPLW PRODUCTS BAR NONE! Apple Wholesale Store "On April 4, 2016 I bought 30 iphone se 64gb from Apple Wholesale Store because of course I have read all of the positive reviews online and also saw the..." Read more Case Boss - My Items has not yet arrived from 16th May 2017 Case Boss "I'am here expressing my frustration as I was being informed that the Item will be shipped from 2-4 weeks time. But from 16th May until now, the Items has not..." Read more GWS Daily Deals - Good site GWS Daily Deals ". THIS SITE IS WORK GOOD AND SERVICE IS NICE . THIS WEBSITE IS REALLY GOOD WEBSITE AND EASY TO BUY PRODUCT AND EASY TO PAYMENT AND CUSTOMER SERVICE IS..." Read more Raymour and Flanigan - No shape retention in foam cushions Raymour and Flanigan "Bought a beautiful set for our den that will be 2 years old the end of June. Called back in March and had to wait 3 weeks for tech to..." Read more Case Boss - Case-Boss seems like a fraudulent company Case Boss "I purchased a case for my iphone 7 in many months ago, but have not received the item yet. Every time I try and contact Case-Boss they send the same..." Read more