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My Dell MFC (purchased 12/2015) stopped feeding documents correctly in the scanner a few weeks after warranty expired in 12/2016.Seems like the DADF roller is not coming down 4 out of 5 times to pull the paper in.

So, now having to use my 5 year old Brother MFC to scan. The Dell was supposed to be an "upgrade" for duplex capability, but can't seem to hold a candle to my brother printer. My brothers feed rollers are also wearing out, but that's how you expect Hardware to fail....gradually. Not weeks after warranty expires as with Dell!

I can understand electronics burning out in a flash, but mechanical parts should wear out over time, assuming no sudden damage.

But here we have this DADF failing 4 out of 5 times (so I know there is no major damage) a few weeks after warranty end.Not a happy Dell customer and will be gradually phasing out work HW from Dell to other firms who can still make complex hardware.

Review about: H625Cdw.

Review #993189 is a subjective opinion of a user.

2.8
Delivery Service
Exchange, Refund and Cancellation Policy
Website
Advertised vs Delivered
Ease of Use
Style and Design
Warranty
Usability
Price Affordability
Customer service
Product or Service Quality
Value for money
PRODUCT OR SERVICE Dell H625cdw Printer
Reason of Review / Monetary Loss Bad quality / $265
Preferred solution Let the company propose a solution

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