I placed an order with Dell with a discount code they emailed to me. a few days later, they cannot find the order. I placed it again, at a slightly higher price, but still with the discount - two days later they cannot find the order. I am told the orders never went through and are forever lost. I placed it a third time - oh the discount expired - but NOW they CAN place the order and I buy it at a higher price.
Three days later TWO computers show up on my front porch. Dell doesn't have an explanation why there are two, but they will knock $50 off the price if I keep the extra one! I say no.
That was several months ago.
Tried another system Monday - same *** story. Hours on the phone, transfered and dropped multiple times, asked for my name and order number OVER and OVER and OVER again.
How can they possibly stay in business?
Review about: Dell Laptop.