Not resolved

I had a various on my pc, dell was called to remove the various and that was all. Later I discovered that a lot of software was missing.

When I called and ask why they remove the software, the response was, this is what we do and if you want the software restored you must PAY FOR IT, this is pure FRAUD.

There is nothing in writing that say's, when your pc is service we remove your software. As of today my computer is almost a shell, I think you at QVC think this some type joke I dont

Monetary Loss: $849.

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