Not resolved

I ordered a camera and used $100.00 in Dell Dollars It was the wrong camera. I called Dell and asked if I could change the model camera.

They said yes, just cancel your order. I asked if I would still be able to use my Dell $ and I was told YES.

When I ordered another camera, my coupon code would not work. I called Dell and they said, sorry your coupon was redeemed. They refuse to give me my coupon back and said "We are sorry" It is our policy not to give dell dollars back.

I did not get to use the dell dollars given to me for buying merchandise. This sucks

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