Product: Dell Shipping Service Clear all filters (0 of 16 reviews match)
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On March 7, 2018, I ordered an XPS15 from Dell. I spent about $1,300 on it, and entered a shipping address in Maryland. I was told the laptop would be shipped between March 13 and March 16. On March 16, I called to change the shipping to an address in Massachusetts, as...
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Dell Shipping Service
#1216908
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Dell e-mailed me that the order was received so they had my e-mail. When the computer didn't come, I tried to track my order and then found out that there was a problem with my order. They never e-mailed me about this. I called the number that was on the message and...
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1.0
Product
Dell Shipping Service
I didn't like
  • Customer service was horrible
#1183384
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I ordered three pieces from Dell, a desk top computer, monitor and keyboard. After 2 weeks the keyboard showed up with no explanation as to the other parts. Contacted Dell, "order is on it's way" Two weeks later get 3 e-mails order is shipped then 4 e-mails saying...
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Anonymous
Anonymous

Avoid Dell At all costs, Just received the second laptop as the first Precision 5510 failed, now the same problem with the second glad I did not pay as of yet as I am in a p...

rollo2016
rollo2016

Good to know as I am in need of a new computer soon. Will avoid Dell.

1.8
Product
Dell Shipping Service
I didn't like
  • Non english speaking reps and not being usa connected
#1028041
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I would never order anything from Dell. I ordered 49 Inch 4K Ultra HD Smart TV - 49UH6030 UHD color silver on Black Friday but the tv I recieved was LG 49UH60 color blavk. When I ask for exchange to the tv I was ordering they said it was out of stock and also I would...
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1.5
Product
Dell Shipping Service
#968117
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I decided to purchase my new gaming computer through Dell due to problems with smaller computer manufacturers in the past. I attempted to order my computer on-line on Apr. 9, 2016. After making all of my choices and entering all of my information including my credit...
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2.8
Product
Dell Shipping Service
I didn't like
  • Worst order system
#840691
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***Buyer Beware**** I had ordered Alienware Steam Machine online with the free upgrade to an I5 processor for my son on Dec 15, 2015 as a Christmas present. I placed the order and received a confirmation email stating the order was placed and went into production. I...
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1.6
Product
Dell Shipping Service
I didn't like
  • Getting stuck with now gift for my son
#773989
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I bought a Dell Inspiron 11 approximately three months ago. It has had near daily failures. I have worked with their tech service and had three telephone service calls (lasting approximately an hour each) as well as countless emails. We've installed new drivers - we've...
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Anonymous
Anonymous

I have had the same issues since April of this. Yes I am interested in filing a class action lawsuit. Email me at yvana@msn.com

1.0
Product
Dell Shipping Service
#615992
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I have purchased a Dell inspiron on 09/01/13 in a computer shop with installed windows 7. After 2.5 month all USB (USB 3) stopped working I entered Dell support and the representative requested some irrelevant information about shipping , company name etc,while I am a...
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Anonymous
TheMan

If you buy a laptop from dell you get dell service if you buy it from a shop then it's the fault :)

Product
Dell Shipping Service
#395092
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It's no wonder to me why people get so frustrated with C/S reps in general, but Dell's saving of money by shipping these jobs to the Middle East is just a plain joke, they tell us it's a communication problem and we should just except that, well obviously it is a...
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Anonymous
thatoneoverthere

Do you realize how ignorant you sound?

Product
Dell Shipping Service
#270795
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Where do I start? Ordered a computer from the Dell Web site. Gave all information, including Credit Card and Banking information. A few day later, I received a call from Dell, and they said they needed.... Are you ready? A Passport. I don't even have a Passport as...
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Anonymous
Al Erickson - British Columbia

This morning I received a call from Purolator stating my new Dell Laptop will be arriving on the 06th of January and I should be around to accept it. This is scary. I never or...

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Dell Shipping Service
#265794
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