Product: Dell Shipping Service Clear all filters (0 of 17 reviews match)
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The invoice did show free shipping, but when I looked at my PayPal account, they charged me $30 for shipping! I contacted them and told them to take off the extras and the shipping charge or I'd cancel the order. They said all their computers have these features so they can't take them off and said they can't ship things for free. I've bought Dell...
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2.9
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Dell Shipping Service
I liked
  • Computer itself
I didn't like
  • Being taken advantage of and lied to
#1269043
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On March 7, 2018, I ordered an XPS15 from Dell. I spent about $1,300 on it, and entered a shipping address in Maryland. I was told the laptop would be shipped between March 13 and March 16. On March 16, I called to change the shipping to an address in Massachusetts, as...
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Dell Shipping Service
#1216908
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Dell e-mailed me that the order was received so they had my e-mail. When the computer didn't come, I tried to track my order and then found out that there was a problem with my order. They never e-mailed me about this. I called the number that was on the message and...
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1.0
Product
Dell Shipping Service
I didn't like
  • Customer service was horrible
#1183384
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I ordered three pieces from Dell, a desk top computer, monitor and keyboard. After 2 weeks the keyboard showed up with no explanation as to the other parts. Contacted Dell, "order is on it's way" Two weeks later get 3 e-mails order is shipped then 4 e-mails saying...
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Anonymous
Anonymous

Avoid Dell At all costs, Just received the second laptop as the first Precision 5510 failed, now the same problem with the second glad I did not pay as of yet as I am in a p...

rollo2016
rollo2016

Good to know as I am in need of a new computer soon. Will avoid Dell.

1.8
Product
Dell Shipping Service
I didn't like
  • Non english speaking reps and not being usa connected
#1028041
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Dell - Lg 49Uh6030 Review

I would never order anything from Dell. I ordered 49 Inch 4K Ultra HD Smart TV - 49UH6030 UHD color silver on Black Friday but the tv I recieved was LG 49UH60 color blavk. When I ask for exchange to the tv I was ordering they said it was out of stock and also I would not get the price on black Friday. So I told them I'm willing to keep the wrong tv but with a discount, they refused to give me discount. This company just take your order and ship what ever they want.
1.5
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Customer service
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Dell Shipping Service
#968117
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I decided to purchase my new gaming computer through Dell due to problems with smaller computer manufacturers in the past. I attempted to order my computer on-line on Apr. 9, 2016. After making all of my choices and entering all of my information including my credit...
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2.8
Product
Dell Shipping Service
I didn't like
  • Worst order system
#840691
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***Buyer Beware**** I had ordered Alienware Steam Machine online with the free upgrade to an I5 processor for my son on Dec 15, 2015 as a Christmas present. I placed the order and received a confirmation email stating the order was placed and went into production. I...
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1.6
Product
Dell Shipping Service
I didn't like
  • Getting stuck with now gift for my son
#773989
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I bought a Dell Inspiron 11 approximately three months ago. It has had near daily failures. I have worked with their tech service and had three telephone service calls (lasting approximately an hour each) as well as countless emails. We've installed new drivers - we've...
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Anonymous
Anonymous

I have had the same issues since April of this. Yes I am interested in filing a class action lawsuit. Email me at yvana@msn.com

1.0
Product
Dell Shipping Service
#615992
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I have purchased a Dell inspiron on 09/01/13 in a computer shop with installed windows 7. After 2.5 month all USB (USB 3) stopped working I entered Dell support and the representative requested some irrelevant information about shipping , company name etc,while I am a...
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Anonymous
TheMan

If you buy a laptop from dell you get dell service if you buy it from a shop then it's the fault :)

Product
Dell Shipping Service
#395092
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It's no wonder to me why people get so frustrated with C/S reps in general, but Dell's saving of money by shipping these jobs to the Middle East is just a plain joke, they tell us it's a communication problem and we should just except that, well obviously it is a...
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Anonymous
thatoneoverthere

Do you realize how ignorant you sound?

Product
Dell Shipping Service
#270795
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