0 comments

Dell sold a computer for a price, then claim they are "out of stock" or over sold after receiving sales confirmation and phone calls stating otherwise.They called to let us know that the model ordered was not available with Widows Vista, but they would send the same, but with Windows 7 instead.

Good customer service I thought, only to get a "cancellation of order" 10 hours after the phone call.

Then no one will take responsibility for their inability to keep track their products.How this company is still in business is beyond me, but I will do my part to share my horrible customer service experience.

Had an Experience with Dell?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

STAY AWAY! Ifixyouri is uncommunicative, unprofessional, and useless. iFixYouri "I'm a senior in college who struggled through weeks without a laptop thanks to ifixyouri. This company is completely terrible at communicating with its customers without an incredible amount of..." Read more I lost $5,000 with awstores.co they are a SCAM! The REAL Apple Wholesale Store is apple-wholesale-store.com Apple Wholesale Store "This website awstores.co is a complete scam and rippoff of the REAL Apple Wholesale Store ( apple-wholesale-store.com ). I found that site from the web and placed an order for..." Read more Dell Computer support is ineffective Dell "I am having a problem with or runaround with Dell customer support. 1) several attempts to resolve problems using "Chat" service were unsuccessful because the Chat service has been disabled..." Read more Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality Dell "Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality Control By Ken Garneau Caveat Emptor~let the buyer beware. In a world of technology, large corporations, telecommunications, the sales..." Read more Public Storage - IMPROPER VENTILATION AT FACILITY CAUSED EVERYTHING TO MILDEW Public Storage "...We went to check on things 5 mos later and EVERYTHING is mildewed because of improper ventilation. Contacted corporate Public Storage office and..." Read more Heartland Rvs - Shabby Workmanship Heartland Rvs "Bought a 2014 Cyclone 4114 in Nov of 2014 and have to say, the quality, for a rig that retailed for $100,000+, is horrible. First rainstorm it flooded my kitchen..." Read more Smartstyle - Color Smartstyle "I went into smartstyle on Saturday, September 30th, 2017 at 12:50 pm. I did not leave the salon until 9:00 pm. All I wanted was to get my hair blonde...." Read more Rodan and Fields - From Holy Grail to Holey Frail Rodan and Fields "Ive heard of others discontinuing due to irritation. I do experience slight irritation but it was minor and considering the wonderful results I had, it seemed something I could tolerate...." Read more