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I have purchased a Dell inspiron on 09/01/13 in a computer shop with installed windows 7.

After 2.5 month all USB (USB 3) stopped working

I entered Dell support and the representative requested some irrelevant information about shipping , company name etc,while I am a person & bought this garbage in a computer shop with installed win7. The representative wrote me that I can not prove that I am an registered owner so they will not give me a service. It seems that most of Dell's laptops are being stolen, not sold!

Why they are so concerned about ownership? Why not to provide service per product? I have no idea which misspelling or translation may cause such a mismatch,

but it appeared to be very convenient for them!

Review about: Dell Shipping Service.

Monetary Loss: $800.

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Anonymous
Hicksville, New York, United States #688799

If you buy a laptop from dell you get dell service if you buy it from a shop then it's the fault :)

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