i spent over 20 hours in over a month talking to tec support in india about the same problem, video card replaced 3 times, mother board once hard drive once and they still wanted to do the same test over and over. then they wanted to say i did not buy the system all together, basically called me a liar.
had to spend an hour and a half demanding to talk to a supervisor to finally get them to agree to send a refurbished tower unit. would recommend buy GATEWAY had one for 10 years great support and help easy to work on and get help you can understand.
Review about: Dell Desktop Computer.
Monetary Loss: $1.