I have had 7 sessions with dell techs.3 from hardware,3 from software and then back to hardware.Hardware said it was a software problem.Software said it was a hardware problem after I paid them 200.00.Since I was last told it was a hardware problem that is covered they said they would give me my money back in 3 days.That was a week ago and no money yet.They sent me another computer after I raised *** enough.It has scratches all over the front of it,not the same as my computer and don't work.When I told them this they responded by saying they would order parts to fix it!So I told that *** where he could shove that computer!3 weeks after this started,still broke computer,out 200.00 bucks and a piece of *** back in the box beside it.Time for a lawyer!

Product or Service Mentioned: Dell Warranty.

Company wrote 0 public responses to the review from Dec 28, 2010.
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