I purchased a refurb from their web-site three weeks ago. I still have not received this even after getting an e-mail telling me it shipped on 5-1.
I've called everyday since and have been told only one thing...we are working on it, check back in 24-48 hours. As od today nobody at Dell can tell me where this computer is or when I will receive what I paid for. I have never in my life had such poor service! I'm contacting the Attorney General in my state to look at fraudulent business practices from this company.
Be smart, do not buy from this Company!!!!!!
Monetary Loss: $1300.