7535 N Kendall Dr, Miami, FL 33156, USA
Not resolved

bought this laptop in august 2016 and it has died twice.motherboard and power supply changed twice.

just died again, customer service is in India and no speakky the English. took 65 minutes to ask four questions that asked the same thing. mailed it back again and now waiting return. don't put anything important on this laptop because it will be erased.

dell has thousands of complaints about this problem but refuses to fix the problem. i will never buy dell again and if you value your money google the number of complaints before you buy.

you will not ever deal with a true tech because the csr's are only there to *** you off.i have owned a few laptops and this is the worst.

Review about: Dell Xps 13 Laptop.

I liked: Promise.

I didn't like: Product.

Review #1023408 is a subjective opinion of a user.

Product or Service Quality
Style and Design
Customer service
Value for money
Price Affordability
Ease of Use
Delivery Service
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Reason of Review / Monetary Loss Damaged or defective / $1200
Preferred solution Full refund

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