Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments

Purchased Aug 2020 and it started "freezing" up and became very slow less than 8 months later. Went through every level of support Dell had to offer over a 10 day period and finally support team said they couldn't fix it and they would refund the $99 I had paid for repair.

But I want a refund for the machine as it is not suitable for sale since they said it could not be fixed due to the technology of the machine. REALLY!

These are the related service orders :SR#105911**** and B1KMB53.

Anadita Mehta worked on this for 5 days with me before giving up (05/10,05/11,05/12 and 05/13 when her supervisor said nothing more could be done.

Spent $530.23. The time and frustration has been tremendous plus $$ I spent with others to look at it over a 3 week period total.

Please tell me you can give me some relief by refunding my purchase price.

Joyce Newell

70 Forest Ridge #3

Monterey, CA 93940

njoyce099@***.com

831 649-****

User's recommendation: Don't buy Dell Inspiron laptop. Dell tech support can't support it.

Product or Service Mentioned: Dell Inspiron 3000 Laptop.

Monetary Loss: $530.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Dell Reviews

  1. 175 reviews
  2. 85 reviews
  3. 39 reviews
  4. 5 reviews
  5. 7 reviews
Dell reviews