State: Georgia City: Atlanta Clear all filters (9 of 691 reviews match)
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Since I've had this multi-thousand dollar computer, there has been a design flaw regarding putting USB 2.0 Cards in the PCI-Express slot. It disables my keyboard until I go into Windows, I have to unplug all my devices from the card before rebooting or Post does not...
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Anonymous
Anonymous

Was asked if my issue was resolved. Nope! I did manage to change a power-setting so that my computer reboots without unhooking all the devices from the USB card. But, my ke...

1.8
I didn't like
  • Corporate response
#802684
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I used to love Dell. As an IT professional and social media expert, I would recommend Dell to family, friends, and followers. I can no longer do so in good conscience due to their terrible customer service. I recommended Dell to my mother in law how babied the laptop...
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#469309
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Dell fixed my internet problems - by making it so the computer doesn't load Windows any more and their techies don't know what to do. Long story: On the XPS 15 that I bought 41 days ago--the one that arrived with the dead battery that would not charge, the response to...
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Anonymous
Anonymous

That's what happens when a company thinks it's smart to save money by outsourcing tech support to towel heads and sand *** in India. They're too busy *** camels and pouring cu...

#446351
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So i purchased a allienware r3 from electronic department 1yr and 109 days ago came home today and the computer would not load windows i call dell and they told me they could not help unless i paid $120 because the computer was out of warranty i ask the tech if he...
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Anonymous
Randy

My elder brother studies in the US and his laptop had a virus, he called Dell tech support. They wanted $129 to remove virus. Too much! He then did a Google search and found a...

#397255
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I purchased a printer and it began jamming three months later, Dell sent a new one and I returned to old one. Well now the new one is jamming and they will not do anything to help. The model of the printer is a V515W. Now they refuse to accept a return of the...
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I called Dell Support...I already had paid for support and was calling in for some help. The agent on the phone transferred to iyogi. That help was a disaster. I called back and spoke to another person at Dell Support. They claimed they would never transfer me to...
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peref4
peref4

The Dell service technician in India suggested that I contact Iyogi. Iyogi is not a part of dell and also has a website that looks like Webroot but is not. I called Webroot an...

Anonymous
Don

FYI, Dell still handles its own technical support. iYogi is not affiliated with Dell in any way, and if you call a genuine Dell tech support number (found on the Dell websit...

#262345
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Here is I posted in chat support (Prepared beforehand): This is going to be a bit long and please do not respond until I indicate I am finished. I have to paste this in pieces. In addition, please take your time reading this; I would greatly appreciate getting this...
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HypnoMorph
HypnoMorph

Despite being promised a manager or supervisor would call with 34 to 48 hours, no one has called. I guess I will have to contact them again. On another note, the tech Dell...

I'm dealing with fruad, a scam, robbery of my money that Dell will not refund back to me after I called in to get my computer fix because my XPS 1530 was not booting and all troubling shooting I've done to get it back up and running wasn't working so I decide to give...
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Anonymous
A Senior Citizen and Consumer

I am a DFS customer with a long record of purchases from Dell. My recent purchase in Dec.2010 for a 17\" laptop was a belated birthday and a Christmas gift for a grandchild....

Anonymous
brucerj43

Britbrit12, you are not alone. # years ago I purchased a Dell Demension tower for my son in law. Decided not to keep and returned it to Dell. The amount of the purchase was...

#213831
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Buyer beware of Dell’s unscrupulous sales on the “gray market” of computers with no serial numbers!! I bought a Dell NL-25 laptop (for $1799) from a reputable store-- the then-Price Club-- in 1992, in good faith, believing it to be backed by Dell. ...
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#128945
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