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I don't know, I would like to know how to fix the hard drive error but it seems that they want to charge me for technical assistance rather than fix the issue.

Product or Service Mentioned: Dell Inspiron 3650 Desktop Computer.

Reason of review: technical support.

Preferred solution: tell me how to resolve error code on HD and if not I have new hard drive but not sure how to retain my copy of windows as I lost the CD but should be the same license number on this computer as the one which HD shows error code on when I try to staret it..

Dell Pros: Non.

Dell Cons: Technical support.

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Using another computer, do a search online for the error code for the model of your Dell. Someone will have encountered this at some point in time and you may be able to find a solution to the problem.

Calling customer support at Dell, HP or elsewhere is usually an exercise in futility and they also like to con you into buying a warranty in order to see if they can fix it.

They also like to take remote control of your computer if they can, in order to "diagnose and repair" it but that's extremely dangerous, given that all your private info is on the machine. Best to try and fix it yourself by starting with an online search for answers.

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