I have a Dell desktop with warranty & my computer got infected with a virus (popups / spyware) and when I caled Dell tech support, I was asked to pay $129 for virus removal !!! They told me that the warranty I have is only for the hardware of the computer and not for software related issues.
OK, I understand this, but why an exorbitant amount for the virus removal support.
Then, I did a bit of search and got to www.computergeek247.com , they charged ONLY $ 39.00 flat, took remote access of my PC and got all the virus and spyware removed and also gave me another 30 days of free virus removal support. I was extremely happy with the service I got from www.computergeek247.com
So, my question is why does Dell charge such a high amount for virus removal ?
Product or Service Mentioned: Dell Desktop Computer.
Monetary Loss: $129.