(6 of 705 reviews match)
I bought 2 bran-new monitors off Amazon from Dell, when one flickered a little and went black, I decided to give them a call. I was promptly received by a call-center in India, who demanded to know my PC Model (which I made myself), when I told them I was calling about...Read more
I had a problem with my computer on the 6th of October. After more than a month with endless calls to get it fixed, Dell told me that they were sending me a computer compatible with the one I had. Finally I received a bigger, heavier, overall worse computer than what I...Read more
I bought a Dell Inspiron Laptop N5040 last ear in September.It has started giving me problems since past 2-3 months.It shuts down automatically in the middle of my important work and it happened twice and that too during my exam time.I have called and contacted Dell...Read more
I own and run a business with 130+ employees where we own loads of Dell equipment. My new laptop stopped working while under warranty. I was told a new motherboard would be shipped and my machine repaired withing 2 days. It's been a not so funny comedy of bad...Read more
Dell Doesn't Deliver on Promises
Dell has ruined my twin granddaughters 10th birthday. Ordered 2 computers on 8/24 with anticipated 9/8 delivery date. One computer arrived on 9/6 and the second is on terminal backorder. Meanwhile they have collected the monies for both! My daughter's entire household are MACs and now I know why. It would be nice if customer care/service understood why they are called that. Perhaps they should rename themselves to Dell Care! Do Not Purchase Dell Computers.
My new $4200 dell computer does not work. I have spent countless hours with Dell trying to resolve the problems. Each time you call them you speak to a different person who has a different idea. I have reinstalled twice which means i have lost all my data twice, not...Read more
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