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After being a loyal HP customer for years with 3 working HP laptops today, I decided to try a Dell product two weeks back. I honestly did not expect to spend over 20 hours on the phone with the Dell Customer Service Department, along with other unexpected financial...
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Anonymous
jsid20

never ever buy any dell inspiron 1545

1.0
I didn't like
  • Service
  • Resolution
  • Worst order system
#744347
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Bought a Dell 15 Inspiron - Mouse issues, freezing/disappearing/ lagging etc.., After a few months the battery no longer recognizes the power cord/adapter that came WITH the laptop. Research shows these issues have been happening for years. I've wasted hours of my...
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1.3
I didn't like
  • Problems with computer right out of the box
#727570
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Have a 3 yr.old Dell Inspiron 15 laptop. Used very lightly. One month ago no power. Dell said my warranty was out of date by one month. Wanted to sell me a 70.00 power cord. I bought on online not dell. Laptop works but battery still does not charge. Now dell...
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1.0
#663868
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I bought a Dell laptop about a year and 3 months ago with fairly light use. One day, when my computer was loading a browser it just shut off and would not turn on. I took it to the place I had purchased it and it would cost double what the laptop cost me originally...
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2.3
Cedar Springs, Michigan
#673931
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Bought a new dell with 8.0 windows. Felt like a cheap computer and it is. After opening and closing as normal a small crack developed at the microphone hole. As time went on the crack got worse. I called dell support. After talking with several people ( who by the way...
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Anonymous
MAB

And I thought Comcast Customer Service was a nightmare. First they sent the wrong monitor, which was an out of the box failure. Then they promised to ship a new one overnight....

#524041
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I was given a Dell Latitude laptop from my office. I have used HP computers for the last 6 or 7 years. I can't believe what a piece of *** this computer is. I can't shut down the tracking pad easily where with my HP, it was a simple double tap. It has a pad in the...
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#390221
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Dear Sirs, I would like to create a formal complaint against Dell Computers, Inc. for not servicing my computer in a timely and professional manner. Below is an ongoing case with Dell which I feel is due to American jobs being sent overseas. Instead of servicing the...
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Highland Park, Michigan
#335135
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Hi,im bibhu das from assam guwahati.I ve given my dell cell xcd35 to a dell custmer service centre at guwahati assam nearby 2 month ago.it has some technical problem and they cant solve it. they said it would be replaced.but still i hvnt get my phone back.it has...
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Norway, Michigan
#343299
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we got ripped off on our warranties from dell. we have 2 dell inspiron 17r,17.3 lcd screens. our sons screen cracked from INSIDE. my husband paid for extented warranty on both. which we were told covered the screens from accidents. which all my son did was wipe off a...
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#291280
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I am very unhappy with my Dell experience today. I had a question about a promotional code I received today that had already expired. My coupon was for 15% my next purchase for purchasing a dell laptop. I waited 45 minutes to speak with Frederick (supervisor) on the...
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#255158
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