Very bad experience By phone .I ordered a laptop at sale price as a christmas present for my gradaughter.
I provided all info including credit card info. Did not get email cinfirmation after 1/2 hour called company ,after being switched to multiple people with English as a second language I was informed I missed the sale price. and they wanted to charge $50 dollars or more for the same computer . They never indicated that my order was not going to be filled until I called to inquire at not recieving an email.
I spent more than 45 minutes being bounced around between customer service and sales.
Will never buy another Dell product!I have complained on facebook and will continue to complain about this terrible experience BE WARNED DO NOT BUY FROM DELL AND EXPECT ORDER TO BE FILLED
Review about: Dell Deal.
Reason of review: Pricing issue.
Preferred solution: to never buy dell products and inform everyone I know and social media about bad business practice at dell.
I didn't like: Lying cheating advertising.