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DELL.COM SUPPORT STAFF ARE RUN BY DECEPTIVE CROOKS AND LIARS!!! "When I returned a defective laptop that I purchased from Dell, they bombarded me with emails requesting that I return the laptop despite me giving them the tracking info repeatedly. They promised me a...
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Company wrote 0 private or public responses to the review from Mar 04, 2016.
1.2
I liked
  • Items when non-defective which is rare
I didn't like
  • Strung along for months
#803357
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Dell Computer Status Complaint

I ordered a laptop online in November and the system told me that I would receive it in 4 days..when I went back in to my account, I was told 6 months...I have been trying to reach someone for 2 weeks..to no avail..chat line is 150 plus people in front of you, phone call is at least 20 minutes or longer and emails haven't been answered. I was disconnected twice today after waiting for 2 hours the first time!!
Company wrote 0 public responses to the review from Dec 08, 2015.
#747305
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I purchased online Dell Inspiron 15R 5521 on August 23, 2013. After then, the delivered laptop went to numbers of Technical repairs, Accidentally, I come to know Dell has delivered me a Laptop Inspiron 15R 3521. I raised a Service Request Case 884569566, by contacting...
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Company wrote 0 private or public responses to the review from Dec 05, 2013.
#461853
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Purchased a DELL Ispiron 3520 and within a month the hard drive crashed. MicroCenter replaced the defective laptop and now, TWO WEEKS later, the laptop is defective. Customer service is the worst. I purchased the additional customer coverage - that entitles you to,...
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Company wrote 0 public responses to the review from Jun 19, 2013.
#421210
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My elder brother studies in the US and his laptop had a virus, he called Dell tech support. They wanted $129 to remove virus. Too much! He is just a student from another country and lives on a very tight budget. He then did a Google search and found a good and...
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Company wrote 0 private or public responses to the review from May 06, 2013.
#406121
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When I called the Dell support line I explained my software problem. My computer is out of warranty and I agreed to pay $49 for support. Then when they switch me to the technical support dweeb, he says that I was charged for a hardware support service call, and he...
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Company wrote 0 private or public responses to the review from Sep 09, 2008.
Anonymous
Amy

I bought my first Mac a year ago, you will love it.

monlaurya
monlaurya

When I take my car for an oil change, I don\'t expect them to charge me for a tire rotation that they don\'t do and then tell me that THAT charge is non-refundable. Update: ...

#134771
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I have been in the search for a new lap top for a while. I really wanted a Mac - because they are AMAZING. But, the Mac I looked at was $1800 and that is a lot. So my mom suggested getting a Dell because they start at $800. This was much more appealing and so I agreed...
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Company wrote 0 private or public responses to the review from May 21, 2008.
Anonymous
Timeber

I completely agree with you, I had the same problem with my computer, but I think that I was more patience on that, but I wont buy DELL anymore. I had a problem with my compu...

Anonymous
Stilps

I agree DELL is the worst company out there, I have had many run ins with these jerks, and I will tell I will never buy a dell again.

#121656
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