Not resolved

I been trying for over a month to get help with a rather simple minor issue get nothing but excuses and time wasted lots of hang ups as well seems they can find any and all excuses to do nothing there supervisors are no better nothing is ever there fault, seems they think if they ignore an issue or problem long enough it will fix itself escallations ( higher dept to them) are the same they just make same excuses and hang up basically your talking to yourself unless you get lucky and find one person who actually does there job they seem to only know or understand there scripts they have and sometimes they have no idea at all about anything I had one person tell me to fix an issue with a touch pad " just remove the touch pad" best bet is to file a complaint with the better business burea but don't expect much they will cancel your warranty *** well

Related: Dell Computers Canada is litrally fraud

I didn't like: Company obviously dodging warranty service, No communication, Refusal to make repairs under warranty.

Review #1044726 is a subjective opinion of a user.

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PRODUCT OR SERVICE Dell Technical Support
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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