it started with soft ware department calling to say that they where closing their deptment. and that they where refunding everyone there money back.
to et your refund you had to go online and open up your bank account. they don,t even ask for your acct num. they deposit the money into your acct. and by the next day its gone.
no signs of it ever being done. I called dell computers to complain and I was tranfered to another department and they tried the same thing. I knew it was a fraud then I had to close my acct at my bank and open up a new acct. I then called dell computer again to complain.
and had asked to speak to the manager. they put me on hold for a long time. so I hung up. they had called me a few days later and said they where from dell computer and said that I had a refund coming.
I told them to send it through the mail. like every one else does. and they said they couldn't do that. it had to be done online through my bank.
I told them not to call again or I would report them. and I did to the fraud department.
has anyone else have that problem with them. let me know.
Review about: Dell Customer Care.
Reason of review: fraud trying to take from people. caused a lot of problems.
Preferred solution: to consider my bill paid in full. and a new computer.