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Most Helpful Featured
My "new" refurbished 9560 which is less than eight weeks old, has a faulty screen/hinge. I am pretty disgusted with Dell right now (prior to this incident I was one of their biggest supporters. I have had two support people tell me, before I was able to finish my...
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3.3
I liked
  • I like the computer
I didn't like
  • Warranty coverage
#1368740
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Dell customer service sucks!!!

To long of a story...but Dell customer service sucks big time
#1512879
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Dell - Rewards is a scam

If you buy based on expecting rewards from their reward program it will not happen. Worst customer service ever... I am done with Dell.
#1510490
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Never hated a computer within days of purchasing it. Junk. I'll never buy another one. Total garbage
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LongXRayTetra257
LongXRayTetra257

Which version of windows office do you have? I have officec 365 and it does have a modern look to it, but everything that I did with office 2007 is still there with office 365...

1.0
I didn't like
  • Product quality and performance
#1505087
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I love my DELL laptop computer

I have had my DELL over six years , dropped it twice, spilled an entire cup of coffee on it. I didn't think it would work. not having a lot of money I can't believe it is still working. I tell every one that is buying a computer to buy a DELL. I'll never buy any other computer but a DELL. A very satisfied customer. M. Politi
#1497385
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I ordered a $1700 computer from Dell through their website, paid upfront and waited for a week for it to be shipped. It was finally shipped through FedEx, but I am not usually home when FedEx delivers since I work 2 jobs. I received the door tag for an attempted...
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2.6
I didn't like
  • Poor company policy about shipping
#1496890
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I will never do business with Dell again. In December 2018 the LOST my wifes laptop for 3 weeks. When I bitched loud enough we got a call saying OOPS we goofed at the repair facility. NO comp no nothing. On Sunday Feburary 17th 2019 the computer AGAIN failed. On Monday...
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#1476371
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First, I had the computer (XPS27 AIO) in the shopping cart and saved it formally with my information, etc. Next morning, it was "no longer available," with no explanation at all. I called customer support, and magically they had one, at it was at the same price or just...
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#1470551
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So I ordered a Nighthawk X6 wifi extender after being assured by Dell that it would be compatible with my Verizon wifi. I ordered and paid for it on 10/27/2018. After 2 weeks, I called multiple times to see where my product was and was continually told that it was on...
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1.3
I didn't like
  • Wasted my time & money due to their gross negligence
#1463892
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In July 2018 I purchased a Dell Precision 7530 with a discrete Nvidia Quadro P2000 video card. All went well until the end of September of 2018, when the video card died and the computer would not even boot. Unfortunatly this was 20 days or so over the 90 day automatic...
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1.9
I didn't like
  • Bad product and worse service
#1451766
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I bought a laptop on DELL website on 07 November 2018. My order was cancelled by Dell on the next they, they said the address informed in the order was different of my bank address which is not true. Anyway, today is 12 December 2018 and haven't received my money back,...
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#1421807
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