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Dell - The worst company I've ever dealed with
Dell - The worst company I've ever dealed with
I purchased TV from Dell in July 9th. It came in July 17th. When I opened the box, screen was broken. I called salesman who took my order and told him I want a refund. He said he will make another order now then I can get the new one on next week which was July 23th. I...
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1.0
I didn't like
  • Worst customer service
  • Dells lack of customer service
  • Every thing
#1328702
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My Dell photo printer 944 does not appear to work with windows 10 and Dell appears to have no solution for this problem. Extremely difficult to consult with Dell support to find a solution. Does Dell expect me to dispose of my printer because they don't have a fix for...
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1.0
I liked
  • Printer
I didn't like
  • Lack of product support
#1319447
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I purchased a dell inspiron 24 3000 all in one from best buy on 6/30/18. On 7/29/18 I got a notice on the computer to run updates. I ran the updates and after I did that the computer started running slower. Videos would freeze up start up slowed down. I thought over...
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1.8
#1318327
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The touchpad on my XPS laptop became lopsided. A search on the internet revealed that the problem was due to swelling of the battery and Dell has known about this poor choice of batteries for many years. The three people at Dell told me that it was an unfortunate event...
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I liked
  • Laptops
  • Having a laptop
#1288774
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In November 17, 2017 I purchased a Dell Inspiron 14 3000 Series. What a mistake that was! I had problems from the start and the computer was sent in for repair twice. Several times their technitions have taken over my computer and tried to make changes but again I had...
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#1284538
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I purchased a new Dell insperion about 2 months ago about a month ago I noticed my sound was sounding distorted. And that my computer seemed slow. About 2wks ago I called up dell and they helped me, I thought, by using the internet to connect with my computer. After...
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#1276538
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I got online to order a new computer. After picking everything I wanted, the price was listed and I was to get free shipping. After I ordered it, I found it was more than the price quoted so I looked back at the invoice and found they added a year of anti-virus...
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2.9
I liked
  • Computer itself
I didn't like
  • Being taken advantage of and lied to
#1269043
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Why should you avoid their product? Half A Year In, Dell Is No Better
(•‿•) WHY IS THIS WOMAN SO HAPPY? Because she didn’t buy a DELL computer, that’s why. Don't believe everything a review says and consider what’s what's motivating the author to write. I’m an educator. A full Professor at a fine university. Each morning I get out of bed...
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1.0
I liked
  • What was being reported as true
I didn't like
  • Discovering truth is not a high prioriority at dell
#1265182
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Ordered two computers and one was cancelled, called to find out and could not understand the service rep about why, they transferred me to someone else and had to go through entire thing again and he could not help me and was going to transfer me again... so I'm...
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#1256189
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Fingerprint scanner a waste! It's a Dell Latitude Laptop, bought brand new in early 2018. Thought a fingerprint scanner and SSD harddrive would make it fast to get into, and I was wrong. You expect it to work as well as the one on your cell phone and it's nowhere...
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2.4
#1246112
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