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Ordered two computers and one was cancelled, called to find out and could not understand the service rep about why, they transferred me to someone else and had to go through entire thing again and he could not help me and was going to transfer me again... so I'm...
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#1256189
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Fingerprint scanner a waste! It's a Dell Latitude Laptop, bought brand new in early 2018. Thought a fingerprint scanner and SSD harddrive would make it fast to get into, and I was wrong. You expect it to work as well as the one on your cell phone and it's nowhere...
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2.4
#1246112
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I looked for someone to fix my desktop that needs to be rebooted. I asked the help desk at the school I go to and they told me to call the company. When I did I was sent here. I worked with a guy last night until 1:30. He told me that he would have everything ready...
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h.kitchener
h.kitchener

I have found that calling the manufacturer's help line to usually be a waste of time and effort, with minimal to nil results. Now sure what "needs to be rebooted" really means...

#1244436
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Dell warranties mean nothing/Fortune 500 company shames them by doing the right thing. Read my other critiques and you’ll get a full sense of what I mean. This is a company who took a product that was under warranty and refused to fix it. What they did, is make up some...
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1.1
I didn't like
  • Warranty is useless
#1223427
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Dell warranties mean nothing/Fortune 500 company shames them by doing the right thing Read my other critiques and you’ll get a full sense of what I mean. This is a company who took a product that was under warranty and refused to fix it. What they did is make up some...
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#1221795
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On March 7, 2018, I ordered an XPS15 from Dell. I spent about $1,300 on it, and entered a shipping address in Maryland. I was told the laptop would be shipped between March 13 and March 16. On March 16, I called to change the shipping to an address in Massachusetts, as...
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#1216908
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it started with soft ware department calling to say that they where closing their deptment. and that they where refunding everyone there money back. to et your refund you had to go online and open up your bank account. they don,t even ask for your acct num. they...
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Anonymous
Harry8227

Hi...well I bought an inspirion 3668, brought it home and was going to put two more drives in it. So I opened it up and found this stupid *** computer only at a 240 watt power...

#1200791
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I purchased a Dell in Nov 2016. Feb 1 it would not turn on -- would not pass the BIOS. They want $220 to replace the motherboard. While I think this amount is too much, I am more angry over the fact that it is only 15 months old. Are they unable to build a product that...
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2.1
I didn't like
  • Hostile
#1195255
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I'm going to shorten this considerable, as to tell the whole story would take far too long. In fact, I will just post the most recent email exchange I has wit them. Just know this is but a fraction of the *** that is dealing with Dell Computers. First, the most recent...
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1.0
I didn't like
  • Nightmare
#1194557
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I sent an email to Dell since I am a Vet and wanted the discount code to buy a computer. I finally received the coupon, but in reading the fine print, the coupon code ended at the end of 2017. Here it is 2018, and they are still sending these out. Guess Dell doesn't...
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Product
I didn't like
  • Getting an expired coupon
#1193693
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