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Why should you avoid their product? Half A Year In, Dell Is No Better
(•‿•) WHY IS THIS WOMAN SO HAPPY? Because she didn’t buy a DELL computer, that’s why. Don't believe everything a review says and consider what’s what's motivating the author to write. I’m an educator. A full Professor at a fine university. Each morning I get out of bed...
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1.0
I liked
  • What was being reported as true
I didn't like
  • Discovering truth is not a high prioriority at dell
#1265182
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I purchased a new Dell insperion about 2 months ago about a month ago I noticed my sound was sounding distorted. And that my computer seemed slow. About 2wks ago I called up dell and they helped me, I thought, by using the internet to connect with my computer. After...
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#1276538
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I got online to order a new computer. After picking everything I wanted, the price was listed and I was to get free shipping. After I ordered it, I found it was more than the price quoted so I looked back at the invoice and found they added a year of anti-virus...
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2.9
I liked
  • Computer itself
I didn't like
  • Being taken advantage of and lied to
#1269043
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"DELL continues to demonstrate its commitment to avoiding responsibility to repair under warranty. Worse, philosophically it appears to be grounded in a "not our problem" point of view. Recently, DELL Repair Depot took a problematic but functional new Inspiron laptop...
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1.0
I didn't like
  • Quality and technical support
  • Worst customer service
  • Failure to meet service commitments
#1183236
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Dell warranties mean nothing/Fortune 500 company shames them by doing the right thing. Read my other critiques and you’ll get a full sense of what I mean. This is a company who took a product that was under warranty and refused to fix it. What they did, is make up some...
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1.1
I didn't like
  • Warranty is useless
#1223427
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Fingerprint scanner a waste! It's a Dell Latitude Laptop, bought brand new in early 2018. Thought a fingerprint scanner and SSD harddrive would make it fast to get into, and I was wrong. You expect it to work as well as the one on your cell phone and it's nowhere...
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2.4
#1246112
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On March 7, 2018, I ordered an XPS15 from Dell. I spent about $1,300 on it, and entered a shipping address in Maryland. I was told the laptop would be shipped between March 13 and March 16. On March 16, I called to change the shipping to an address in Massachusetts, as...
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#1216908
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Ordered two computers and one was cancelled, called to find out and could not understand the service rep about why, they transferred me to someone else and had to go through entire thing again and he could not help me and was going to transfer me again... so I'm...
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#1256189
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I looked for someone to fix my desktop that needs to be rebooted. I asked the help desk at the school I go to and they told me to call the company. When I did I was sent here. I worked with a guy last night until 1:30. He told me that he would have everything ready...
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h.kitchener
h.kitchener

I have found that calling the manufacturer's help line to usually be a waste of time and effort, with minimal to nil results. Now sure what "needs to be rebooted" really means...

#1244436
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Contact Dell

Mailing Address:
Dell Marketing L.P.
One Dell Way
Round Rock, TX 78682
Phone:
(800) 624-9896
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I'm going to shorten this considerable, as to tell the whole story would take far too long. In fact, I will just post the most recent email exchange I has wit them. Just know this is but a fraction of the *** that is dealing with Dell Computers. First, the most recent...
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1.0
I didn't like
  • Nightmare
#1194557
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