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Dell - Spent to hours on the chat/phone etc trying to get them to resubmit charges

Dell - Spent to hours on the chat/phone etc trying to get them to resubmit charges
Dell - Spent to hours on the chat/phone etc trying to get them to resubmit charges
Dell - Spent to hours on the chat/phone etc trying to get them to resubmit charges
Dell - Spent to hours on the chat/phone etc trying to get them to resubmit charges
Charge card for security reasons did not accept a charge and then Dell didn't try to resubmit it
2.1
Details
Customer service
Ease of Use
Price Affordability
Staff
Value for money
Warranty
Website
#1528443
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Featured
My "new" refurbished 9560 which is less than eight weeks old, has a faulty screen/hinge. I am pretty disgusted with Dell right now (prior to this incident I was one of their biggest supporters. I have had two support people tell me, before I was able to finish my...
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3.3
I liked
  • I like the computer
I didn't like
  • Warranty coverage
#1368740
I ordered a $1700 computer from Dell through their website, paid upfront and waited for a week for it to be shipped. It was finally shipped through FedEx, but I am not usually home when FedEx delivers since I work 2 jobs. I received the door tag for an attempted...
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2.6
I didn't like
  • Poor company policy about shipping
#1496890
Never hated a computer within days of purchasing it. Junk. I'll never buy another one. Total garbage
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LongXRayTetra257
LongXRayTetra257

Which version of windows office do you have? I have officec 365 and it does have a modern look to it, but everything that I did with office 2007 is still there with office 365...

1.0
I didn't like
  • Product quality and performance
#1505087
Dell - The worst company I've ever dealed with
Dell - The worst company I've ever dealed with
I purchased TV from Dell in July 9th. It came in July 17th. When I opened the box, screen was broken. I called salesman who took my order and told him I want a refund. He said he will make another order now then I can get the new one on next week which was July 23th. I...
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1.0
I didn't like
  • Every thing
  • Dells lack of customer service
  • Worst customer service
#1328702
I ordered a dell PowerEdge t440 server on Saturday, the order did not get paid by my banks fraud prevention dept. next day I noticed that and called my bank to let me put the order thru, I was told I would need to resubmit the order which I did and the money was taken...
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#1533780
So I ordered a Nighthawk X6 wifi extender after being assured by Dell that it would be compatible with my Verizon wifi. I ordered and paid for it on 10/27/2018. After 2 weeks, I called multiple times to see where my product was and was continually told that it was on...
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1.3
I didn't like
  • Wasted my time & money due to their gross negligence
#1463892
In July 2018 I purchased a Dell Precision 7530 with a discrete Nvidia Quadro P2000 video card. All went well until the end of September of 2018, when the video card died and the computer would not even boot. Unfortunatly this was 20 days or so over the 90 day automatic...
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1.9
I didn't like
  • Bad product and worse service
#1451766
I will never do business with Dell again. In December 2018 the LOST my wifes laptop for 3 weeks. When I bitched loud enough we got a call saying OOPS we goofed at the repair facility. NO comp no nothing. On Sunday Feburary 17th 2019 the computer AGAIN failed. On Monday...
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#1476371
First, I had the computer (XPS27 AIO) in the shopping cart and saved it formally with my information, etc. Next morning, it was "no longer available," with no explanation at all. I called customer support, and magically they had one, at it was at the same price or just...
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#1470551