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When you purchase something with Dell they are all over you to help. If you have a problem with an order forget about it. The only customer service that I could get to was in India . I tried chat , email, and calling. They are really nice but have no visibility or...
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2.5
I didn't like
  • Customer service
#973796
Reply to reviews
I have a few things to mention here... I have been SCREWED by Dell 4 times now... After the third time i told my self in 2013, i would never order any thing again (DUE TO THE ORDER PROCESSES & TECH SUPPORT). Well this TV was a good deal and was to good to pass up......
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1.0
I didn't like
  • Customer service
  • Everything
#973772
Reply to reviews
Unfortunately my issue is still not resolved yet. I got more lie from DELL (stands for Deliver Enourmos Lies for Less ). Dell's customer service promised send me $200 eGift cards when I purchased. On Nov 29, 2016 Dell's representative from India under American nick...
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1.0
I didn't like
  • It was a cultural shock and a lot of stress
  • Business ethics and cust service
#971570
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Mother Board Review

Dell
#623157
Same thing the exact same thing after 2mos of having the computer my mother board has died give me my money back Dell ..spoke with people in India???was it a scam?
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Refund Review

Dell
#540679
On 9/25/2014 @6pm a request for utensils was request by custom upon employee saying was available.When order was serviced no uteniles, a refund was requested and manager claim I record of my order that I have receipt for and was told ti cintact my bank.The bank states there was no charge to debit card.
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Dell Warranty Review

Dell
#501835
I got my Dell computer last year it has not worked right since I got it parts sent back and forth from Dell that still don't work my warranty is about to run out and the computer is still not working so now I have to send my computer back in again they don't want to give me an extended warranty because they know the computer is faulty so they know its going to break down again so I'm trying to let everybody know to stay away from Dell products...
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I have about 10 dells computer over the years and they seem to be harder to deal with, flat out lies stated one price said they would send spec. never did call back and stated another amount said I should have purchased it then, ask for supervisor, he would not talk to...
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1.7
I liked
  • Pissed
I didn't like
  • Lied
#968355
Reply to reviews
I would never order anything from Dell. I ordered 49 Inch 4K Ultra HD Smart TV - 49UH6030 UHD color silver on Black Friday but the tv I recieved was LG 49UH60 color blavk. When I ask for exchange to the tv I was ordering they said it was out of stock and also I would...
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1.6
#968117
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Hmm.. I think I must write this review. I make a lot of bad comments about services on websites. But, this is really different one! I am just too impressed with the DELL support! Seriously this is the best service I ever receive. I have bought a new DELL Laptop last...
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4.8
I liked
  • Product
  • Tech support
  • Warranty
#964545
Reply to reviews

I purchased a Dell Inspiron 23.8" All-In-One with Windows 10 Installed in June 2016 from HSN. In July 2016 with not even a month of use I started receiving check disk errors. The computer kept locking up. Was slow and unresponsive. I called Dell because the...
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1.6
I didn't like
  • Worst system ever
#957124
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I was planning to order 49" LG TV from DELL for my son who is in US military. On Nov 8, 2016 around 10:40 am I contacted DELL.com to put an order. A person on the other side from call center in India collected information and assured me that everything is done. But...
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1.0
I liked
  • Dell stands for deliver enough lies for less
I didn't like
  • It was a cultural shock and a lot of stress
  • Horrible expiriense with the purchase
#952272
Reply to reviews
Bought a Dell 5559 laptop, which proved to have a defective keyboard laptop. The backlight cannot be turned off. Was on the phone with "customer service" in India for nearly 2 hours. Finally gave up because the guy put me on hold for half an hour and never came back....
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1.0
I didn't like
  • Company obviously dodging warranty service
#949853
Reply to reviews

I'm in a bad spot Ordered Dell PC from FingerHut basically rent to own. First month system couldn't even type at times. Second month worse tried system restore. Wiped system including backup bootup. Won't start . called Dell = they don't care. FingerHut told me return...
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Anonymous
Anonymous

I am the author. This is was resolved by FingerHut.Terribly disappointed in Dell. When I first saw their commercials as a kid and it seemed all my classmates had one -- I wan...

Anonymous
Kat357

Instead of going through FH and getting DELL neither believe in purchase refurnished less expensive and with WARRANTIES- plural1 year on hardware AND1 year on software...http:...

1.1
#945989
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