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Bought and exchanged this product on 4 different occasions - Customer Service was scripted and received an immediate NO we can't help you because out of warranty (just a little past a year). Same product, multiple issues and no desire from Dell to help unless it was at...
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Review #1384806 is a subjective opinion of poster.
0 comments
1.0
Details
I have owned dell computers for years.... ordered my latest laptop, scheduled to be delivered no later than today. I emailed them last Thursday on status only to hear that the order was on hold. 3 emails and 2 phone calls later (one of which was Today and promised it...
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Author
Reason of review
Order processing issue
Loss
$1500
Preferred solution
Full refund
Review #1382365 is a subjective opinion of poster.
Featured
0 comments
3.3
Details
My "new" refurbished 9560 which is less than eight weeks old, has a faulty screen/hinge. I am pretty disgusted with Dell right now (prior to this incident I was one of their biggest supporters. I have had two support people tell me, before I was able to finish my...
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Author
Pros
  • I like the computer
Cons
  • Warranty coverage
Reason of review
Bad quality
Loss
$1200
Preferred solution
laptop repaired
Tags
  • Dell Xps 9560
Review #1368740 is a subjective opinion of poster.
0 comments
Start up screen comes up with sustainability propaganda and to play FreeCell you either need to pay or listen to all these ads. lf you say to skip ads you either have to pay extra or wait for the ad to disappear. Sometimes you can only play one game and then the ad...
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Author
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
Deliver product or service ordered
Review #1360386 is a subjective opinion of poster.
0 comments
1.4
Details
Dell - Labor Day Shopping: The Right and Wrong of IT 6 minutes ago NOT RESOLVED 1.5 Labor Day Shopping: The Right and the Wrong of It. The weekend is just about here, a time when people get to celebrate the hard work they do every year. Starting August 31st many of us...
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Author
Cons
  • Everything associated with my dell experience
Reason of review
Poor customer service
Loss
$900
Preferred solution
Let the company propose a solution
Review #1343319 is a subjective opinion of poster.
1 comment
On their Labor Day pre-sale and item was advertised and when I made my decision to buy, it was sudddenly not available. ($949 computer for$699 computer -$250 price reduction) This was two days before the sale was to actually begin. When I contacted Dell, they said the...
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Anonymous
#1550690

They ran out of the $599 computers, but the next day thay had plenty (same configuration) for $1,100.

Author
Reason of review
Bait and switch
Review #1343099 is a subjective opinion of poster.
0 comments
2 hours of some dimwit never fixed getting on line you need to get out of 3rd world countries and hire people oh my gosh in USA YOUR WEALTH EXCEEDS YOUR MORALS 512-696-3619 Abused woman for Gods sake why am I doing this because you are aiding and helping abusers in...
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Author
Location
Round Rock, Texas
Cons
  • Dell ignored my pleads for help with new alieware lapotp
  • No internet
  • Horrendous customer serevicd
Reason of review
Poor customer service
Loss
$175
Review #1336874 is a subjective opinion of poster.
0 comments
1.0
Details
Dell - The worst company I've ever dealed with
Dell - The worst company I've ever dealed with
I purchased TV from Dell in July 9th. It came in July 17th. When I opened the box, screen was broken. I called salesman who took my order and told him I want a refund. He said he will make another order now then I can get the new one on next week which was July 23th. I...
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Author
Cons
  • Dells lack of customer service
  • Worst customer service
  • Every thing
Reason of review
Poor customer service
Loss
$3990
Preferred solution
Full refund
Review #1328702 is a subjective opinion of poster.
0 comments
1.0
Details
My Dell photo printer 944 does not appear to work with windows 10 and Dell appears to have no solution for this problem. Extremely difficult to consult with Dell support to find a solution. Does Dell expect me to dispose of my printer because they don't have a fix for...
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Author
Pros
  • Printer
Cons
  • Lack of product support
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • Dell Photo Printer 944
Review #1319447 is a subjective opinion of poster.
0 comments
1.8
Details
I purchased a dell inspiron 24 3000 all in one from best buy on 6/30/18. On 7/29/18 I got a notice on the computer to run updates. I ran the updates and after I did that the computer started running slower. Videos would freeze up start up slowed down. I thought over...
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Author
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Full refund
Review #1318327 is a subjective opinion of poster.