Charge card for security reasons did not accept a charge and then Dell didn't try to resubmit it
Product or Service Mentioned:
Dell Inspiron 3000 Laptop.
Review #1528443 is a subjective opinion of
I purchase a Dell laptop about 4 months ago and the video started going blank. I took it back where I purchased it and 5 weeks later NOTHING!
I went on a chat session with Dell and was told they would investigate and get back to me. That did not happen. I consider this situation as being both inferior product and inferior customer support. This is not only DELL as many other companies which beg you to purchase their product(s) tell you to F.O.
when a problem arises.
No more DELL products for me. My advice is to get everything in writing and if they refuse move on.
Comment the review as Dell verified representative.
Write a private message as Dell verified representative. Private messages do not impact your company rating. If you want your response
to count towards your company rating, you can also leave a comment for this review.
You can try to reach review author by writing a comment to the review or try one of our business solutions.