My XPS 8900 Dell Desktop has a set of mysterious problems that Dell can't do anything about. It often won't "wake up" after sleeping and needs to be powered down to restart; the monitor sometimes freaks out, flashing on and off till the computer is powered down; the monitor sometimes goes black for several seconds, then continues to behave normally.
I'm on my 10th service call using my "premium support" package. Each time a different person patiently fiddles around thru remote connect for an hour or so, promises a follow-up call, and wishes me a good day.
And rinse and repeat. Does anyone have any advice on how I might break out of this cycle?
Review about: Dell Desktop Computer.
Reason of review: Damaged or defective.
Monetary Loss: $200.
I liked: Politeness of technicians.
I didn't like: Repeated ineffective attempts to correct my problem.