Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer

I called Dell to order a laptop. The first person I spoke with did not speak good english, and had great difficulty understanding that the laptop was for a Volunteer Fire Department.

She asked me three times if it was for a business or personal. I hung up and dialed back, getting a different girl who spoke good english and said she would transfer me to the right department. They cut me off. I called back and got an even better sales consultant who found my account and said she would put me on hold for a moment.

I got transferred into the holding point where the robo operator asks you why you are calling. Screw it! I went to the website and ordered what I wanted.

This is terrible marketing. Shame on Dell.

Preferred solution: Fix your damn telephone sales department!!!.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Dell Reviews

  1. 175 reviews
  2. 85 reviews
  3. 39 reviews
  4. 5 reviews
  5. 7 reviews
Dell reviews