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I ordered a TV almost 3 months ago, the order was duplicated somehow and Dell sent me 2 tv's, the shipping company returned the 2nd tv and 2 months since Dell received I'm still waiting for a refund to my account, I've called a dozen times and it's the same incredible *** logic. I was told that since I didn't personally return the tv, Dell was punishing me for having the shipping company return the tv themselves as opposed to having it delivered and them me calling Dell and get a return authorization number, it makes no sense. it's been more than 2 months since Dell accepted the tv back and they have not processed the return, it's absolutely ridiculous, will never ever spend a single cent with Dell ever again.

Review about: Television.

Review #984189 is a subjective opinion of a user.

1.0
Usability
Style and Design
Product or Service Quality
Staff
Advertised vs Delivered
Delivery Service
Value for money
Diversity of Products or Services
Warranty
Website
Customer service
Discounts and Special Offers
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
PRODUCT OR SERVICE Dell Tv
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $1600
Preferred solution Full refund

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